About the Hotel
Your Shangri-La Story
A lush garden retreat
within a tropical paradise
Bask in the golden warmth of the sun and the gentle hush of the sea from your private balcony as your escape unfolds. Savour an indulgent breakfast at Tides before drifting into the Marine Sanctuary for a mesmerising underwater encounter. Wander through Cebu’s storied heritage and sample its famed sweet mangoes. Return to the tranquillity of Chi, The Spa, then dine elegantly by the ocean at Cowrie Cove.
Welcome to Shangri-La Mactan, Cebu. You have found a tropical paradise on earth.
Exploring Cebu
Exploring Cebu
Shangri-La Mactan, Cebu, sits in Lapu-Lapu City, linked to the main island by several bridges. Mactan and Cebu offer beautiful beaches and historic sites, while the province is known for its sweet mangoes, rattan and buri furniture, guitars, and costume jewellery.
Visit the Cebu Province Official Website
Learn MoreServices & Facilities
Services & Facilities
For leisure or business, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will do our very best to assist in any way we can.
Facilities
Business Centre
Meetings and Events Facilities
Clinic
Facilities for the Physically Challenged
Non-smoking Rooms
Parking Facilities
Safe Deposit Box
Health Club
Golf Course
Tennis Court
Services
Express Check-in and Check-out Services
Postal / Courier Service
Laundry Service
ATM Service
Salon
Boat Transfer Service
Travel & Transportation
Airport Transfer
Car Rental Service
Tour Services
Shops
Florist
Foreign Exchange Counter
Gift Shop
Food & Beverages
In-Room Dining Service
Restaurants & Bars
Mini Bar
Ocean Club Lounge
Business Centre (8am – 6pm)
The Business Centre offers state-of-the-art equipment and around-the-clock service.
Our business services include:
Two meeting rooms
Video Conferencing Facilities
Learn MoreAwards
Awards
We are honoured to receive recognition for our legendary Asian hospitality
Here is a list of our recent awards:
Philippines' Leading Family Resort, World Travel Awards, 2024
#2 Best Hotel Spa in the Philippines, Travel + Leisure Luxury Awards Asia Pacific, 2024
Top 5 Best Family-Friendly Hotel, Travel + Leisure Southeast Asia and Little Steps Asia, 2024
Philippine’s Best Resort Spa, 9th Annual World Spa Awards, 2023
#10 Best Beach Island Upcountry Resorts in the Philippines, Travel + Leisure Luxury Awards Asia Pacific, 2023
#12 in Best Resorts in Asia, Conde Nast Traveller Reader’s Choice Awards, 2023
#10 in 10 Best Resorts in Southeast Asia, Worlds Best Awards, Travel + Leisure, 2022
ASEAN MICE Venue Award, Department of Tourism Philippines, 2018
Bronze Award in Favourite Hotel (Beach Break), Expat Living Hong Kong Readers’ Choice Awards, 2018
Awardees (Acqua, Tides, Cowrie Cove, Tea of Spring), Philippine Tatler’s Best Restaurants Guide, 2018
#9 in Best Family Hotels in Asia, SmartTravelAsia.com's Best in Travel Poll, 2017
Luxury Family Friendly Hotel of the Year - Philippines, Luxury Travel Guide Awards, 2017
#9 in Top 10 Best Hotels and Resorts in the Philippines, DestinAsian Readers' Choice Awards, 2017
Top 10 Family Friendly Philippine Hotels and Resorts, TripAdvisor, 2017
Holiday Check Recommendation, Holiday Check, 2016 and 2017
Diamond Award, Rakuten Travel Award, 2016
Top 10 Best Hotels in the Philippines, DestinAsian Readers' Choice Awards, 2016
#7 in Top 40 Resorts in Asia, Condé Nast Traveler Readers' Choice Awards, 2016
Top 50 Best Resorts in the World, Condé Nast Traveler Readers' Choice Awards, 2016
#1 in Top 25 Hotels for Families in the Philippines, TripAdvisor Travelers' Choice, 2016
Overall Champion, HRRAC Cebu Goes Culinary 2016
Top 100 Suites of the World, Elite Traveler 2016
Top 25 Hotels for Families in Asia, TripAdvisor Travelers' Choice, 2016
Top Luxury Hotels - Philippines, TripAdvisor Travelers' Choice, 2016
Best Resort Hotel for Business Events in Asia Pacific, CEI Asia Readers' Choice Awards, 2015
Top 25 Resorts in Asia, Condé Nast Traveler Readers' Choice Awards, 2015
Top 100 Hotels and Resorts in the World, Condé Nast Traveler Readers' Choice Awards, 2015
Golden Award, Rakuten Travel Award, 2014 and 2015
For more details or other press inquiries, please contact our Director of Marketing Communications:
Gladys Loret
[email protected]
Learn MoreSustainability
Sustainability
Shangri-La Mactan takes part in contributing actions that will help improve the environment and the community where it operates. “Sustainability,” is the hotel’s social responsibility programme while “Embrace” focuses on Shangri-La’s Care for People Project, which aims to promote a high level of education and health support in underprivileged communities.
Learn MoreMap & Directions
Map & Directions
Shangri-La Mactan, Cebu is no more than a 20 minute-drive from Mactan-Cebu International Airport.
Learn More