About the Hotel
Your Shangri-La Story
A tranquil retreat
in the heart of Tokyo
Shangri-La’s acclaimed Asian hospitality creates this sanctuary in the heart of Japan’s capital. The Shangri-La Tokyo, a 2023 Forbes Five Star hotel offers a convenient location adjacent to Tokyo Station, it offers easy access to Ginza, Nihonbashi and other main districts of Tokyo as well as Shinkansen bullet train terminals to other cities.
Explore Tokyo
Explore Tokyo
Shangri-La Tokyo is located in central Tokyo and surrounded by some of the city's popular shopping areas.
Click here to view Hotel Area Map.
A 10 minutes’ walk from the hotel brings you to The Imperial Palace and the world-famous Ginza shopping district. Asakusa Senso-ji Temple and Tokyo Disneyland / DisneySea are a mere 20-minute train ride away.
Learn MoreServices & Facilities
Services & Facilities
Regardless of the purpose of your stay, whether for business or leisure, our dedicated and experienced staff are happy to cater to every need with an extensive range of services and facilities.
If you require any service not listed here, please contact us, and we will assist in any way we can.
Travel & Transportation
Meet & Greet Service at the platform of Tokyo Station
Rental Bike
Taxi & Limousine Service
Front Desk Services
Concierge services
Luggage Storage
Ticket arrangement by CONCIERGE
Spa & Wellness
Spa
Health Club
Personal Training
Food & Drink
24-hour In-Room Dining
2 Restaurants
The Lobby Lounge
Family Friendly
Baby sitting & Child care
Children pyjamas
Children amenities
Business Services
Conference space
Meeting room
Internet
Broadband Internet Access
Wi-Fi in room and public areas
Pocket Wi-Fi Device Rental
Parking
Valet Service
Pool
20-meter-long pool
Accessibility
Facilities for the Physically Challenged
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Smoke-free property
Laundry Service
Shoeshine Service
Learn MoreAwards
Awards
We are honoured to receive worldwide recognition for our exceptional levels of hospitality. Shangri-La Tokyo, has been awarded the Integrated Management System (IMS) certification by the International Organization for Standardization (ISO) after adding the ISO 9001 (Quality Management System) and ISO 14001 (Environment Management System) certifications to the ISO 22000 (Food Safety Management System) certificate.
Shangri-La Tokyo is the first hotel in Japan to receive authentication by TQCS International (TQCSI) as having achieved the international standard of IMS.
2024 World Luxury Hotel Awards: Best Luxury Hotel in Japan / Best Luxury Urban Hotel in Japan
Listed for the Travelers’ Choice Awards 2024
Rated Five Star by Forbes Travel Guide 2018 - 2023
Chi, The Spa at Shangri-La rated Four Star by Forbes Travel Guide 2022 - 2023
Ranked No.8 Hotel in Top 25 hotels in Japan by the Trip Advisor Travelers’ Choice™ Best of the Best 2020
Ranked #1 in Japan for Travelers’ Choice Hotel Award 2019 by TripAdvisor
Ranked 2nd in Tokyo for World’s Best Award 2019 by Travel + Leisure
Rated one toque by Gault&Millau Tokyo Hokuriku 2017 (Piacere)
Wine Spectator’s “Award of Exellence” 2011,2012,2013,2014,2015,2016 (Piacere)
Ranked 6th out of the Top 25 Luxury Hotels in Japan 2016 by TripAdvisor
"Luxury Comfort" rating with Five Red Pavilions by Michelin Guide Tokyo 2014,2015,2016,2017,2018
Ranked 6th out of the Top 25 Best Hotels in Japan 2015 by TripAdvisor
Certificate of Excellence 2015 by TripAdvisor
Ranked 3rd out of the Top 25 Hotels in Japan 2014 by TripAdvisor
Named the #1 Hotel among the Top 100 World's Best Hotels 2013 by Institutional Investor
Listed for Best Business Hotels in Tokyo, Asia-pacific Awards 2013 by Business Traveler
Placed 6th on Foreigner’s favorite hotels in Japan 2013 by TripAdvisor
Listed for "Japan’s Choice" 2013 by Super Brands, UK
Named on "Pinnacle Award 2013” by Successful Meetings, USA
"Luxury Comfort" rating with Five Red Pavilions by Michelin Guide Tokyo Yokohama Shonan 2011, 2012, 2013
The 2013 Pinnacle Award from successful Meetings "The Best Hotel by Meeting Professional"
ISO 22000 certification for Food Safety Management System 2012
ISO 14001 certification for Environment Management System 2012
ISO 9001 certification for Quality Management System 2012
IMS certification for Integrated Management System
World's #1 Luxury Hotel,Travelers' Choice Awards 2012 by TripAdvisor
Named one of the "Top 10 Best New Business Hotels" by Fortune 2010
Named one of the "Top Five Hotels in Japan" for 2010 by international members of Trip Advisor
Listed for the "Best New Business Hotel Award" by Wall Paper 2009
For more details or other press enquiries, please contact our Communications team:
Communications Team
[email protected]
Tel : (81 3) 6739 7253
Learn MoreSustainability
Sustainability
Shangri-La Hotels and Resorts strongly believes in investing in and empowering people.
We are working on various projects concerned with Education and Health that will enable members of our communities to be productive citizens in the future.
Learn MoreMap & Directions
Map & Directions
One of the luxury five-star hotels in Tokyo, Shangri-La Tokyo enjoys prime location in the business district of Tokyo Station, near the imperial Palace and the Ginza commercial district.
Access Map (PDF) / Parking guidance (PDF)
Learn More