Appointments
Appointments are required to avoid inconvenience.
Check-in
Please check-in at the Spa Reception Desk at least 10 minutes prior to your
appointment time.
Late Arrival
We regret to inform you that late arrivals will not receive extensions of
scheduled treatments, and a full rate for the service will be charged
accordingly.
What to wear
All towels, spa attire and undergarments are provided for you. Our therapists
respect your privacy and will ensure your body is fully draped over the areas
not being worked on during treatment.
Jewellery
Please do not bring or wear any expensive jewellery into the spa. The spa
will not bear responsibility for any loss or theft.
Cancellation
As a courtesy to other guests and our therapists, we appreciate your
understanding for a 4-hour notice if you must cancel or change any treatment
appointment. Without this notification you will be charged in full.
Age Limit
The treatment area is appropriate for guests 18 years and above.
Cellular Phones and Pagers
In consideration towards other guests, we ask that all cellular phones and
pagers be turned off or placed on silent mode while at the spa.
Smoking Policy
theSpa is a non-smoking facility.