Good to Know

Make a date with your wellbeing

Appointments

Appointments are required to avoid inconvenience.

Check-in

Please check-in at the Spa Reception Desk at least 10 minutes prior to your appointment time.

Late Arrival

We regret to inform you that late arrivals will not receive extensions of scheduled treatments, and a full rate for the service will be charged accordingly.

What to wear

All towels, spa attire and undergarments are provided for you. Our therapists respect your privacy and will ensure your body is fully draped over the areas not being worked on during treatment.

Jewellery

Please do not bring or wear any expensive jewellery into the spa.  The spa will not bear responsibility for any loss or theft.

Cancellation

As a courtesy to other guests and our therapists, we appreciate your understanding for a 4-hour notice if you must cancel or change any treatment appointment. Without this notification you will be charged in full.

Age Limit

The treatment area is appropriate for guests 18 years and above.

Cellular Phones and Pagers

In consideration towards other guests, we ask that all cellular phones and pagers be turned off or placed on silent mode while at the spa.

Smoking Policy

theSpa is a non-smoking facility.

Phone

(60 3) 2332 9888 ext. 6936

Hours

10am – 10pm

Location

Level 34

Email

thkl@shangri-la.com

Request an Appointment