Awards

Global Recognition of Excellence

We are honoured to receive recognition for our legendary Asian hospitality.

Here is a list of our recent awards:

2019 

  • Bronze Award, Rakuten Travel 
  • Guest Review Award: 8.9/10, Booking.com 
  • Top 5 Star Partner Award, Expedia 
  • Loved by Guest Award: 9/10, Hotels.com 
  • Gold Circle Award, Agoda 
  • Traveller’s Choice Award, Trip Advisor 

2018 

  • Certificate of Excellence 2018, Trip Advisor 

2017 

  • Top 5 Star Partner 2017, Expedia 
  • Top 100 Business, Hotels.com 
  • Gold Circle Award Winner 2017, Agoda 
  • Best City Hotel, Going Places Readers’ Choice Awards 2017
  • Rakuten Travel Bronze Award 2017
  • Certificate of Excellence 2017, Trip Advisor 
  • Best Watering Hole 2017, Expatriate Lifestyle 

2016 

  • Guest Review Score: 9/10, Booking.com 
  • TripAdvisor's Certificate of Excellence 2016, TripAdvisor 
  • Powering Global Travel 2016, GTA 
  • Best Bar in the Country, The Asian Club and Bar Awards 2016
  • Asia’s Best Bar Award, The Asian Club and Bar Awards 2016

2015 

  • Top Partner by Room Nights 2015, Expedia 
  • 2015 Golden Circle Award, Agoda 
  • TripAdvisor's Certificate of Excellence 2015, TripAdvisor 
  • TripAdvisor's Certificate of Excellence 2015 - Hall of Fame, TripAdvisor 
  • Best Experience Hotel, Expatriate Lifestyle 
  • Best Bar, Pub or Club, Expatriate Lifestyle 
  • Malaysia's Best Restaurant - Gobo Upstairs Lounge & Grill, Malaysia Tatler 
  • Health Club and Spa - 4-Star, Ministry of Tourism and Culture Malaysia 
  • Best Performing Hotel, Booking.com 
  • Guest Review Score: 9/10, Booking.com 
  • Customer Satisfaction Award, Rakuten Travel Inc. 
  • Outstanding Support 2015, Booking.com 
  • Powering Global Travel Award 2015, GTC 

2014 

  • Travellers' Choice Award, TripAdvisor 
  • TripAdvisor's Certificate of Excellence 2014, TripAdvisor 
  • Certificate of Excellence 2014 - Gobo Upstairs Lounge & Grill, TripAdvisor 
  • Malaysia's Best Restaurant - Gobo Upstairs Lounge & Grill, Malaysia Tatler 
  • Hot 25 Business Hotels in Asia, Smart Travel Asia 
  • Quality Selection 2014, HolidayCheck 
  • Customer Satisfaction Award, Rakuten Travel Inc. 
  • Guest Review Score: 9/10, Booking.com  
  • Gold Circle Award 2014, Agoda 
  • Best Performing Hotel 2014, Booking.com 
  • Best Hotel Entertainment and Dining Experience 2014, Expatriate Lifestyle Best of Malaysia  

2013 

  • Top 25 Hotels in Malaysia, TripAdvisor 
  • Top 25 Hotels for Service in Malaysia, TripAdvisor 
  • Top 25 Luxury Hotels in Malaysia, TripAdvisor 
  • Certificate of Excellence 2013, TripAdvisor 
  • Certificate of Excellence 2013 - Gobo Upstairs Lounge & Grill, TripAdvisor 
  • Best Nightlife Experience, Expatriate Lifestyle 
  • Best City Hotel - Excellence Award, Expatriate Lifestyle 
  • Malaysia's Best Restaurant - Gobo Upstairs Lounge & Grill, Malaysia Tatler 
  • Hot 25 Business Hotels in Asia, Smart Travel Asia 
  • Golden Award, Rakuten Travel Inc. 
  • Excellent Performance for Year 2012, Booking.com 
  • Customer Satisfaction Award 2013, Rakuten Travel Inc. 

2012 

  • Certificate of Excellence - Gobo Upstairs Lounge & Grill, TripAdvisor 
  • Travellers' Choice Award, TripAdvisor 
  • Certificate of Excellence, TripAdvisor 
  • Best Hotel Bar - SkyBar, Expatriate Lifestyle 
  • Best Business Hotel, Expatriate Lifestyle 
  • Malaysia's Best Restaurant - Gobo Upstairs Lounge & Grill, Malaysia Tatler 
  • Excellence as a Hot 25 Business Hotel in Asia, Smart Travel Asia 
  • Gold Circle Award 2012, Agoda 
  • Excellence Customer Review, Booking.com 

2011 

  • Excellence Award - SkyBar, Mayor of Kuala Lumpur 
  • Best Hotel Bar - SkyBar, Expatriate Lifestyle 
  • Best Business Hotel, Expatriate Lifestyle 
  • For participating & supporting SOCSO's National Return To Work Job Carnival, PERKESO 
  • Top Bar for Breathtaking Views in KL, Hotel Club 
  • Customer Satisfaction Award, Rakuten Travel Inc. 

2010 

  • Certificate of Appreciation, Kuala Lumpur Convention Centre 
  • Best Hotel Bar - SkyBar, Expatriate Lifestyle 
  • Best City Hotel, Expatriate Lifestyle 
  • Outstanding Hotel Partner Award, Booking.com 
  • Golden Award Malaysia, Rakuten Travel Inc. 
  • Gold Circle Award - Winner, Agoda 
  • Outstanding Value in Kuala Lumpur, Hotel Club 
  • Outstanding Service in Kuala Lumpur, Hotel Club 

2009 

  • Best City Hotel - Excellence Award, Expatriate Lifestyle 
  • Best Contemporary/Fusion Restaurant, Time Out Kuala Lumpur 
  • Excellence as a Top 25 Hotel in Asia, Traders Hotel Kuala Lumpur, Smart Travel Asia 
  • Malaysia's Best Restaurant - Gobo Upstairs Lounge & Grill, Malaysia Tatler 

2008 

  • Excellence as a Top 25 Hotel in Asia, Traders Hotel Kuala Lumpur, Smart Travel Asia 

2007 

  • Best Malaysian Bar 2017, Malaysia Tatler Society 

2006 

  • Champion of MATTA World Cup, MATTA 

Phone

(60 3) 2332 9888

Fax

(60 3) 2332 2666

Email

Location

Kuala Lumpur City Centre, 50088, Malaysia