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Grand Tower at Pudong Shangri-La, East Shanghai redefines exclusitivity

Grand Tower at Pudong Shangri-La, East Shanghai redefines exclusitivity

This year marks the eight anniversary of the opening of the Grand Tower at Pudong Shangri-La, East Shanghai.  The Grand Tower placed Pudong Shangri-La, East Shanghai in a class of its own as an exclusive hotel-within-a-hotel.  Redefining the experience of sophistication, all residents of the Grand Tower are entitled to all the benefits of the Horizon Club alongside other exclusive services from 1 September 2013.  Eminent guests who have stayed in the Grand Tower include heads of state, royalty, international and local celebrities, and high-end business and leisure travellers.

Upon entering the lobby, a Shangri-La guest relations officer clad in a traditional Chinese cheong sam greets with a warm smile.  Guests are then whisked to the Horizon Club Lounge on the 29 Floor for a paperless check-in process, while being served a hot towel and traditional Chinese welcome tea. 

At Pudong Shangri-La, East Shanghai, all guests staying at the Grand Tower are privy to the Horizon Club - the premier accommodation option in all Shangri-La Hotels and Resorts around the world. The Club entitles residents the access of the Horizon Club Lounge, where one can enjoy a personalised check-in process and use of exclusive meeting rooms with catered refreshments and the latest equipments. Other benefits include an intimate and exclusive breakfast experience where guests enjoy access to world news from preferred international newspapers, magazines and satellite TV channels. Evening cocktails and Hors d’oeuvres are also available daily from 5:30pm – 7:30pm.

Grand Tower is contemporary in design and features 375 guestrooms, including 36 suites.  It also houses Shanghai’s highly awarded restaurants, bars and spa – Jade on 36 Restaurant and Bar, Nadaman Japanese Restaurant, Nadaman Sushi Bar, Grand Tower Lounge and the world-recognised spa brand CHI, The Spa.

Residents of the Grand Tower also enjoy exclusive 24-hour access to the health club.  This luxury extends to the meeting facilities, including the private 18-seater Summit Room for high-powered board meetings and social events, and China Hall for extensive functions.

The Grand Tower is home to The Gallery, which exhibits works from up and coming artists quarterly.  Grand Tower is also the proud museum to more than 30 pieces of artworks ranging across mediums, such as contemporary photographs, oil paintings and bronze sculptures.  Highlights include the bronze sculpture named Dancer by Sun Yu Li located on the left of the lobby, and the latest oil painting from artist-in-residence Gregory Burns named Shangri-La Pudong at the exclusive Horizon Club Lounge.

A magnificent feature of the rooms and suites in the Grand Tower is the views of the historical Bund or Pudong’s cityscape that guests wake up to.  The Bund has been called a 'museum of international architecture' featuring architectural styles, including Romansque, Gothic, Renaissance and Baroque.  Twenty-six major structures of various heights along approximately 1.5 kilometres of Zhongshan Lu and the Huangpu River have changed little externally since the 1930s.  Rooms facing Lujiazui, on the other hand, present the financial heartbeat of China’s pulse while men and women in suits swiftly trot along.  Morphing amidst the flashing billboards and lasers, new structures compete with the existing ones as the tallest building in China.

Rooms and Suites
A dedicated Grand Tower team provides bespoke guest services, including private in-room registration and 24-hour concierge service.  Upon entering the room, guests are served hot jasmine tea in an oriental teapot enclosed in an insulated bamboo basket as an emulation of the Chinese tradition. 

Each commodious room and suite is furnished with a spacious ergonomic work desk, complimentary broadband Internet access, cable television, and personal fax and copy machine.  Guests will also discover the subtle functions of the plug socket and the size of the safe, which can store a laptop for added convenience and sense of security.

Each room has a DVD player and Bose speakers equipped with an iPhone dock.  Placed by the bedside of all Horizon Club rooms and suites is a copy of Shangri-La’s Lost Horizon novel by writer James Hilton that guests may enjoy at their own leisure.  Bedside touch buttons allow guests to conveniently control the day- and night-time curtains, set the room temperature and call for instant assistance.  The bathrooms in all rooms except for the Executive Rooms feature a bathtub-fronting television for entertainment.  For a rejuvenating bath, guests may choose from four kinds of bath salts from the bath menu in addition to the L’Occitane toiletry products placed in the bathroom.

Personalised In-room Dining Selections
The Grand Tower 24-hour in-room dining team also offers personalised menus catering to the guest’s preferences and dietary requirements.  Such flexible menu also allows guests to align their culinary preference to any of the award-winning restaurants within Pudong Shangri-La.  Guests will find a Nespresso coffee machine equipped with up to eight capsules of four different tastes.  Evening turn-down service is complemented with delectable homemade pralines.

Personalised Stationery
Understanding the importance of being recognised and acknowledged, the hotel ensures that Horizon Club guests find stationery personalised with their initials.

In-room Tailoring
With an emphasis on customised services, the hotel also highlights in-room tailoring.  Be it a suit, shirt or tie for a business function or a traditional Shanghainese get-up for memorabilia, the service is available within the convenience of the guestroom.

Pillow Menu
Last but not the least, guests can choose from the hotel’s pillow menu to ensure a good night’s sleep.  The selection of pillows includes contour, anti-allergic, soft feather, firm feather and buckwheat, as well as Chinese traditional medicine pillows.
For the ultimate hotel experience, guests may choose to enjoy the Suites and its round-the-clock butler service.  BVLGARI White Tea toiletry products are placed in the bathroom.  Guests can slip into the plush bed lined with the highest-quality 800-thread-count fine cotton linens.  A stepper machine provides for a private workout at any time in each suite.

Presidential and Diplomat Suites
For leaders of the business world and heads of states, the Presidential and Diplomat Suites champion the realm.  Guests will be received by a private butler in a Rolls-Royce Phantom from a pick-up in-town location of their choice.  The personalised butler is a complimentary service available round-the-clock to guests.  The hotel offers the first Rolls-Royce limousine service in Shanghai.

Upon entering, guests will find their suite personalised to their taste, with daily fresh flower arrangements and a variety of room scents ranging from light and calming to musky and invigorating to help set the mood.  Soothing music from top quality Bose surround sound speakers with iPod adaptors continue to set the tone.  Laptops and mobile phones with local telecommunication services are also available upon request.

Sophistication is in the details; hence, exquisite chinaware is from Narumi Bone China.  In-room wine-tasting service by Beverage Director and Sommelier David Shoemaker is also available upon request to showcase the cellar’s in excess of 650 labels that Pudong Shangri-La has been honoured for.
Jade on 36 Restaurant
Classic, yet modern and contemporary. This is Shanghai – and it is also Jade on 36 Restaurant.  Helmed by Chef de Cuisine Franck-Elie Laloum, it features classical French cuisine with a contemporary twist.  The combination of the futuristic design of Adam D. Tihany and breathtaking views of the city of tomorrow captures the spirit of modern Shanghai.

A series of beautifully orchestrated a la carte and set menus reflect Chef Franck-Elie Laloum’s philosophy of food, which is influenced by his rich tapestry of culinary experiences from several Michelin-starred restaurants in France, all prepared using post-nouvelle techniques both traditional and progressive.

Perched 150 metres above the city, Jade on 36 captures the spirit of China’s avant-garde city to its maximum effect.  As the languid river traffic passes lazily by the graceful neoclassical buildings of the Bund, the romance of the 1930s – when Shanghai was called ‘the Paris of the East” – is miraculously conjured up in the 21st century.  Behind these rises the remarkable, futuristic skyline of modern Shanghai.

Nadaman Japanese Restaurant
Pudong Shangri-La introduces to Shanghai 180 years of traditional Japanese cuisine through Nadaman Japanese Restaurant.  Contemporary design by internationally recognised Japanese interior design house, Super Potato Co. Ltd., meets the finest in Japanese culinary art.

The traditional Japanese kaiseki-ryouri is Nadaman’s signature set menu, and reflects the best of seasonal produce and fresh ingredients, artistically presented, both in food content and in the choice of unique tabletop designs.  To suit Chief Japanese Chef Matsumi Honda’s sharp eye for creative presentation, 470 different kinds of tabletop items were made to order in Japan especially for this restaurant.

A Nadaman veteran since 1994, Chef Honda brings with him the fine-tuned tradition of the restaurant’s philosophy of serving only the best of Japanese cuisine.

Grand Tower Lounge
Elegantly nestled next to the lobby of the Grand Tower, an intimate entrance leads you to the Grand Tower Lounge, which is naturally lit through its floor-to-ceiling windows.  A simple harmony of pastel chinois-chic decorations and contemporary furnishings, the Grand Tower Lounge is a perfect venue for afternoons at the hotel.  This lounge is also home to the acclaimed Grand Tower Champagne Afternoon Tea – Tattinger champagne, exquisite teas and coffees, and five courses of sweet and savoury pastries served from the Christofle trolley.  Guests are encouraged to choose as they fancy from the unlimited portions.

CHI, The Spa
Opened in September 2005, CHI, The Spa at Pudong Shangri-La, Shanghai is set in an 800-square-metre haven of tranquillity and features some of the largest and most luxurious private spa suites in the city to offer guests the ultimate in personal space and timelessness.  In traditional Chinese philosophy, chi represents the universal life force that governs well-being and personal vitality.  CHI, The Spa at Shangri-La is a personal sanctuary where holistic treatments are based on time-honoured methods shared by many Asian cultures.  Luxurious yet down-to-earth, CHI provides a place for personal peace and wellbeing. 

Intuitive and skilled therapists with a caring touch rejuvenate the body and soothe the senses.  “Sense of Place” experiences using natural products and authentic treatments provide revitalising, therapeutic benefits.  At CHI, guests will find tranquillity, sincerity and something a great deal rarer – Shangri-La’s special kind of care delivered from the heart.  CHI’s extensive menu offers over 35 specialised body, water, massage and facial therapies.
The Gallery
The Grand Tower is also home to The Gallery, which aims to introduce rising stars in the art industry by presenting their talents and artwork to the public.  Every two months, The Gallery introduces the latest works of an exciting local artist.  Guests are welcome to purchase any work for their own collection.

China Hall
One of the largest hotel banquet and meeting venues in Shanghai, the China Hall spans 1,740 square metres of pillar-free space and can accommodate up to 1,700 guests.

Summit Room
The Summit Room is the ideal venue for exclusive or high-powered meetings, modern and chic dinners or events for captains of industry and for those who appreciate the finer things in life.  The Summit Room has an exclusive entrance that provides a high level of privacy.  Guests can also enter via the Grand Tower lobby.  Designed by LRF Design of the United Kingdom, the 360-square-metre pillar-free space boasts a luxurious residential setting.  The expansive space is clearly defined by a living room, an 18-seat boardroom, an 18-seat dining hall and a built-in terrace that allows natural sunlight.

For further details or to make a reservation, please telephone the reservations office at Pudong Shangri-La, Shanghai at (86 21) 6882 6888 or send an e-mail to  Alternatively, book online at




(86 21) 6882 8888


(86 21) 6881 0368