About the Hotel

Your Shangri-La Story

Enchantment begins

In an Ever-Bustling City

Kowloon Shangri-La, Hong Kong, sits in the famous shopping and entertainment district of Tsim Sha Tsui East. The moment you step out, your adventure begins.

Explore Hong Kong

At Kowloon Shangri-La, the very first hotel to open in the reclaimed Tsim Sha Tsui East, your exploration of the city starts right outside our doors. Apart from food, shopping, and popular places of interest, Tsim Sha Tsui is a land of legends brimming with cultural heritage and fascinating stories.

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Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities at Kowloon Shangri-La, Hong Kong. If you require any service not listed here, please contact us and we will try to assist you in any way. Click here to view the hotel fact sheet. Facilities Wi-Fi Internet Access Conference Facilities Horizon Club Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Services Shoeshine Service Express Check-in and Check-out Services Hospitality Lounge Laundry & Valet Service Photocopying Processing Service Postal / Courier Service Children Babysitting / Child Care Travel & Transportation Airport Transfer Car Rental Service Taxi & Limousine Service Shops Flower and Gift Shop Foreign Exchange Counter Hair / Beauty Salon Shopping Arcade Food & Beverages 24-hour Room Service 4 Restaurants Pastry Shop Bar Lobby Lounge

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Awards

We are honoured to receive worldwide recognition for our legendary Asian hospitality. In addition to our environmental management system recognition, Kowloon Shangri-La, Hong Kong is a proud recipient of ISO 22000 accreditation for food safety. Here is a list of our recent awards: 2026 Michelin Guide Hong Kong Macau 2026 – One Michelin Star: Shang Palace South China Morning Post – 100 Top Tables – Shang Palace TDM Travel Trade Excellence Awards – Hotel Restaurant of the Year 2026 Forbes Travel Guides – 4 Stars Hotel Hong Kong Green and Sustainability Contribution Awards 2026 by HKQAA –Pioneer Gold Seal for Contribution to Livable City Living – (Promote Halal-friendly Community 2025 Michelin Guide Hong Kong Macau 2025 – One Michelin Star: Shang Palace South China Morning Post – 100 Top Tables – Shang Palace Tripadvisor 2025 – Tripadvisor Travelers‘ Choice Award Tatler Best 2005 – Tatler Best Recommended Restaurant – Shang Palace & Angelini Nightlife Awards Ceremony 2025 – The Best Hotel Bar in Hong Kong & The Best Late Night Dining Spot (After 11pm) – Tapas Bar 2025 China Restaurant Awards – Best Chinese Restaurant – Shang Palace Halal In Travel Awards 2025 by CrescentRating – Muslim-friendly Hotel of the Year Hong Kong Green and Sustainability Contribution Awards 2025 by HKQAA –Pioneer Gold Seal for Contribution to Livable City Living – (Promote Halal-friendly Community & Halal-friendly Products) 2024 Michelin Guide Hong Kong Macau 2024 – One Michelin Star: Shang Palace South China Morning Post – 100 Top Tables – Shang Palace Klook Awards 2024 – The Distinguished Hotel Dining Award Elite Select 2024 – Excellence Service Hotel of the Year Meituan Hotel 2025 – Popular Hotel of the Year & Meituan Hotel Star Restaurant (Shang Palace) For more details or other press enquiries, please contact our Senior Marketing Communications Manager (Hong Kong): Pauline Yau Senior Marketing Communications Manager (Hong Kong) Phone: (852) 2733 8966 E-mail: [email protected]

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Sustainability

At Kowloon Shangri-La, our sustainability initiatives are focused on five key areas: community engagement, environment and biodiversity, employee development, sustainable supply chain, and health and safety.

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