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Recognition of exceptional hospitality

We are honoured to receive worldwide recognition for our legendary Asian hospitality.

In addition to our environmental management system recognition, Kowloon Shangri-La, Hong Kong is a proud recipient of ISO 22000 accreditation for food safety.

Here is a list of our recent awards:

  • Top 100 Hotels in China, Travel + Leisure China Travel Awards (China)
  • The Best Hotels in Hong Kong, Travel + Leisure World’s Best Awards (USA)
  • Top Hotels in China, Condé Nast Traveler (USA) Readers’ Choice Awards
  • One Michelin star for Shang Palace, Michelin Guide 2019 (Hong Kong and Macau)
  • Certificate of Excellence, TripAdvisor (China)
  • The Local Heroes Award in 2018, Condé Nast Traveler Gold List (China)
  • World's Top Hotel Gold List (Ranked 3rd among hotels in Hong Kong from 2011 to 2014), Condé Nast Traveler(USA), 1997 to 2014 
  • Best For Business Hotel in Hong Kong (Ranked 3rd in 2012 and 2nd in 2013), Condé Nast Traveler (USA) Annual Business Travel Awards, 2012 and 2013  
  • Top 40 Hotels in China (Ranked 3rd and 1st among hotels in Hong Kong in 2012 and 2013, respectively), Condé Nast Traveler (USA) Readers’ Choice Awards, 2012 and 2013 
  • ISO 22000 certification for food safety management system 
  • OHSAS 18001 certificate for international occupational health and safety management system  
  • ISO 14001 certification for high environmental standards and policies 
  • Fifteen-year Plus Caring Company (Hong Kong)
  • Best Hotels for Service (Asia) Category, Condé Nast Traveller (UK) Readers' Awards, 2011  
  • China's Top 10 Most Popular Business Hotels, The Golden Pillow Award of China Hotels, 2009, 2011 and 2012  
  • Top 10 MICE Hotels in China, China Hotel Starlight Awards, 2011 and 2012 
  • Top 10 Best Business Hotels in China, Travel + Leisure (China), 2010 and 2011 
  • Guide to the World’s Best Hotels T+L500 (Ranked 6th among Hong Kong hotels in 2011), Travel & Leisure (USA), 2003 to 2011 and 2013 
  • Top 25 Luxury Hotels in China, TripAdvisor (UK)'s Travellers' Choice, 2012 
  • Top 25 Hotels in Hong Kong / Macau / Taiwan, TripAdvisor (UK)'s Travellers' Choice, 2010 
  • Top 25 Conference Hotels, Smart Travel Asia Best in Travel Poll, 2011 and 2012 

For more details or other press enquiries, please contact our Director of Marketing Communications:

Mavis Ko
(852) 2733 8963


(852) 2721 2111


(852) 2723 8686



64 Mody Road, Tsim Sha Tsui East, Kowloon, Hong Kong SAR