+ Add More Rooms

Quick Facts

Get up to speed about the region

Hangzhou is the capital of the Zhejiang province, located in eastern China. It is home to some of China's best-known attractions, including the picturesque West Lake.

The surrounding area is dotted with temples and pavilions, bringing the area's rich history to life at every turn.


All international travellers require visas although Brunei, Japan, and Singapore passport holders are able to enjoy visa-free access to China for up to 15 days.

Standard 30-day, single-entry visas can be issued in three to five working days from majority of the Chinese embassies, and must be used within three months of the date of issue. Longer visas are often more difficult to obtain.

For further details, consult with your travel agent, China International Travel Service, China Travel Service, or any Chinese embassy or consulate.

View visa requirements from the Ministry of Foreign Affairs of the People's Republic of China


The Chinese currency is known as renminbi (RMB). Credit cards are accepted in major hotels as well as shopping malls.

Here are the most recent exchange rates for some common currencies.

RMB 1.00 equals:

Exchange Rates Currency
0.21 Australian Dollar (AUD)
0.14 Euro (EUR)
0.12 British Pound (GBP)
1.16 Hong Kong Dollar (HKD)
11.45 Indian Rupee (INR)
18.98 Japanese Yen (JPY)
0.23 New Zealand Dollar (NZD)
0.2 Singapore Dollar (SGD)
0.15 US Dollar (USD)


All hotel services (such as accommodation, food and beverage, spa etc.) and their related service charge will be subject to tax at the prevailing rates.


Many mid-range and high-end restaurants include their own service charge that varies between establishments.

Officially, tipping is considered inappropriate and is discouraged. 

Business Hours

Bank Hours
8.30am - 5pm, Monday through Friday

Office Hours
8.30 am - 5.30 pm, Monday through Friday

Shop Hours
9am - 8pm

Public Health

Visitors entering China are required to complete a health declaration form. Check with your local doctor about your vaccination requirements.

Shangri-La recommends you drink only boiled or bottled water during your stay. Bottled drinking water is available in every room.


Dress is generally informal in Hangzhou except on social, diplomatic or government occasions when a suit and tie is appropriate.


Hangzhou has a humid, subtropical climate ranging from very warm during the summer-26°C to 32°C (79°F to 90°F)-to chilly and cool during the winter--3°C to 8°C (37°F to 41°F). 

Significant rain falls in the province in May and June, but slows to a drizzle the rest of the year.

Local Climate
Month High Low
Jan 8ºC 1ºC
Feb 10ºC 3ºC
Mar 14ºC 6ºC
Apr 21ºC 12ºC
May 26ºC 17ºC
Jun 29ºC 21ºC
Jul 33ºC 25ºC
Aug 32ºC 25ºC
Sep 28ºC 20ºC
Oct 23ºC 15ºC
Nov 17ºC 9ºC
Dec 11ºC 4ºC

6.5 million

Mandarin, English is widely spoken

Time Zone
GMT + 8 hours

Metric System

220 volts

Plug Type

Mobile Phones
GSM 900 / 1800