FAQ

Online Account

How do I activate my Golden Circle online account?

You can activate your Golden Circle online account by simply following these steps:

  • Simply access the Golden Circle website and click "Activate Your Golden Circle Online Account" on the "Member Sign In" page.
  • Provide your "Membership Number", "Last Name" and "Date of Birth".
  • Then enter your "E-mail Address" registered in your membership profile and the "Preferred Password". Now you will be able to access your account at any time.


How do I update my personal information?

To update your profile and personal information, simply login to your membership online account at the Golden Circle website and then click "My Profile" under the "My Account" section.


I have forgotten my password. How do I obtain a new one?

You can request a new password online by following these simple steps:

  • Simply access the Golden Circle website and click "Password Assistance" on the "Member Sign In" page.
  • Provide your "Membership Number" as Username.
  • Enter the characters you see in the image at "Word Verification" and click "Continue".
  • Upon successful validation, a system generated password will be sent to the e-mail address provided in your membership profile.


How do I change the password for my online account?

You can change the password for your online account by simply logging in to your membership account at the Golden Circle website. Go to "My Profile" under the "My Account" section and click "Change Password".