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Services & Facilities

Catering to your every need

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities.

Should you require any service not listed here, please contact us and we will try to assist in any way we can.


  • Business Centre
  • Conference facilities
  • Health Club
  • Facilities for guests with physical challenges
  • Non-smoking rooms
  • Parking facilities
  • Safe-deposit boxes
  • Early-arrivals area


  • High-speed internet
  • Shoeshine service
  • Express check-in and check-out services
  • Laundry and valet service
  • Postal / courier service

Travel & Transportation

  • Booking service for airport transfers
  • Booking service for taxis and limousines
  • Neighbouring helicopter landing pad close by


  • Foreign exchange counter
  • Shopping Centre
  • Tour Desk

Food and Beverage

  • The Backyard restaurant – Open for breakfast from 6am – 10.30am dailyand for casual waterside dining from 5.30pm to 9.30pm daily
  • Pool Bar –  Level 1 – Open from noon to 6pm (weather permitting)
  • In room dining delivered from The Backyard - Breakfast available from 6am to 10.30am; and all-day dining from 10.30am to 10pm
  • One restaurant and two bars

Business Centre

The Business Centre offers many amenities required by travellers working from the road.

Facilities include:


  • Conference call and videoconferencing facilities
  • Meeting


  • Binding Services
  • Courier services
  • Facsimile services
  • Internet service
  • Laser printing
  • Photocopying services
  • Scanning
  • Word processing, translation and interpreting services


  • Audiovisual equipment
  • Computers with broadband internet access
  • Projectors
  • Mobile phones
  • Photocopier
  • Printers

(61 7) 4052 7500


(61 7) 4031 3226



Pierpoint Road Cairns, Queensland, 4870, Australia