Good to Know

Make a date with your wellbeing

RESERVATIONS
Advance booking prior to intended treatment is essential. Please either call or visit CHI, The Spa should you wish to discuss your personalised treatment.

MINIMUM AGE
To maintain a peaceful environment, children under 16 years are not permitted in the Spa.

CANCELLATION 
In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum of four hours notice if you are unable to keep your appointment. No shows or appointments cancelled within four hours will incur a 100% cancellation fee. 
 
WHAT TO WEAR
Spa robes and slippers are provided in your treatment suite.
 
CELL PHONES AND DEVICES
For the comfort of other spa guests, please ensure your electronic devices are switched off upon entry to CHI, The Spa. 
 
PRIVACY
Your privacy will be protected at all times. Your therapist will leave you to change in private and throughout the treatment you will be draped with a towel, covering all parts of the body not being treated. 
 
PREPARING FOR YOUR TREATMENT
For ladies, no preparation is necessary. For men, we recommend shaving prior to having a facial for maximum comfort and benefit to the skin. 
 
ARRIVAL TIME
To make the most of your spa experience, please arrive at least 10 minutes before your appointment. Upon your arrival at CHI, The Spa, you will be given a health consultation. Please advise the therapist if you are pregnant or have any health issues.

Phone

(86 10) 6505 2299 ext. 6666

Hours

12noon – 11pm (last appointment)

Location

Level 77

Email

spa.cwsw@shangri-la.com

Request an Appointment