About the Hotel
Feel an unparalleled connection
to the city of London
Starting on level 34 – a soaring 125 metres high – the Shangri-La occupies 18 floors of The Shard, an architectural icon and Western Europe’s tallest building. Guests can connect to the whole city through panoramic skyline views overlooking the River Thames, with beloved landmarks such as the Tate Modern, Borough Market and St Paul’s Cathedral within easy reach.
Hotel Brochure
Services & Facilities
Services & Facilities
At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. Our dedicated and experienced staff caters to all of your needs with an extensive range of services and facilities.
If you require any service not listed here, please contact us and we will assist in any way we can.
Facilities
Conference, Banqueting and Events Facilities
Facilities for accessible access
All rooms and suites are non-smoking
Parking Facilities
Services
24-hour Concierge Service
Butler Service in Suites
Car Rental Service
Shoeshine Service
Express Check-in and Check-out
Foreign Exchange Counter
House Doctor on Call
In-room Spa Services
Laundry & Valet Service
Photo Processing Service
Postal / Courier Service
Safe Deposit Box
Wireless and Wired Internet access throughout the hotel
Children
Babysitting / Child Care
Special menus
Travel & Transportation
Complimentary Shopping Shuttle to Oxford Street
London Black Taxi Service
Limousine Service
Food & Beverages
24-hour Room Service
3 Restaurants & 1 Bar
Learn MoreExplore London
Explore London
Immerse yourself in London’s vibrant culture, history and sightseeing. With Shangri-La The Shard, London’s prime location, explore Borough Market, enjoy a sunset river cruise and visit must-see places such as Tate Modern or Shakespeare’s Globe. London’s premier shopping also awaits, just steps away.
Learn MoreAwards
Awards
Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels and resorts are renowned worldwide. At Shangri-La The Shard, we are honoured to receive global recognition for our legendary Asian hospitality.
Here is a list of our recent awards:
2025
- Travel + Leisure – #1 Hotel in London, #9 Hotel in Europe
- Forbes Travel Guide – Five Star
- Forbes Travel Guide - Responsible Hospitality VERIFIED™
- Conde Nast Traveller Readers' Choice Awards - #10 Hotel in London
- Michelin Guide – One Michelin Key
2024
- Travel + Leisure – #6 Hotel in London
- Forbes Travel Guide – Five Star
- Conde Nast Traveller Readers' Choice Awards - #17 Hotel in London
- Michelin Guide – One Michelin Key
2023
- Travel + Leisure – #3 Hotel in London
- Forbes Travel Guide – Five Star
- Conde Nast Traveller Readers' Choice Awards - #3 Hotel in London, #10 Hotel in Europe
- TripAdvisor Travellers' Choice Awards - #1 Hotel in UK, #1 Hotel in Europe, #4 Hotel in World
Learn MoreMap & Directions
Map & Directions
Located in the Southwark neighborhood of London, Shangri-La The Shard hugs the south banks of the Thames and is less than a 5-minute walk from the London Bridge Railway and Underground Station. The hotel is just a 25-minute drive from Central London and roughly 1-hour from Gatwick and Heathrow airports.
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