Mr. Roc Huang has recently been appointed general manager of Shangri-La Hotel, Fuzhou. He is the hotel’s first Chinese general manager and, previously, he was the general manager at Shangri-La Hotel, Wenzhou.
Mr. Huang started his hotel career in Beijing 24 years ago and has been with Shangri-La Hotels and Resorts for 12 years. He was also the resident manager at Kerry Hotel, Beijing in 2009, and had been the director of Sales and Marketing at Shangri-La Hotel, Changchun; Golden Flower Hotel, Xian; and Shangri-La Hotel, Qingdao. He was promoted to general manager of Shangri-La Hotel, Wenzhou in 2011.
Mr. Huang has 17 years experience in sales and marketing and hotel management, giving him much practical experience in hotel market targeting, product targeting, sales strategies and tactics, as well as staff motivation and other aspects. As resident manager from 2007 to 2011, he was in charge of the hotel rooms, restaurant outlets and bars, banquets and conferences, and management of thousand staff members. He also monitored each aspect of the hotel’s renovation.
As general manager of Shangri-La Hotel, Fuzhou, his many years of senior management experience brings the hotel to a new era.
“In this hypercompetitive and dynamic customer-based market, we will keep the Shangri-La’s core corporate culture, implementing Shangri-La philosophy by practicing hospitality from a caring family, to upgrade every customer’s hotel experience,” said Mr. Huang.
Hong Kong-based Shangri-La Hotels and Resorts currently owns and/or manages more than 80 hotels under the Shangri-La brand with a room inventory of over 34,000. Shangri La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Philippines, Singapore, Sultanate of Oman, Taiwan, Thailand, Turkey and the United Arab Emirates. The group has a substantial development pipeline with upcoming projects in mainland China, India, Mongolia, Philippines, Qatar, Sri Lanka and the United Kingdom. For more information and reservations, please contact a travel professional or access the website at www.shangri-la.com.