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About the Horizon Club

Personalized service & exclusive privileges

Whether travelling for business or pleasure, Horizon Club guests will enjoy an attentive and personalised level of service through tailor-made, hassle-free travel experiences provided by our team of service providers.

Horizon Club guests will enjoy Shangri-La's unique hospitality from the heart, and a feeling of always being at home away from home.

Benefits include the following:

  • A Shangri-La representative will meet you at the airport to facilitate your arrival, when you book a hotel limousine transfer
  • A member of our executive staff will welcome you personally to the hotel
  • You will enjoy a private check-in/out in your room, with the option of a late check-out until 4pm on the day of departure
  • You will have a dedicated Club Concierge to take care of all your needs, including special travel arrangements and basic translation services
  • Tea, coffee or another hot beverage of your choice will be delivered to your room with your wake-up call

Horizon Club guests will enjoy the convenient use of a private lounge open from 6.30am to 11pm daily, where facilities will include the following, with our compliments:

  • Daily breakfast
  • Evening cocktails and canapés from 5.30pm to 8.00pm daily
  • Beverages served all day
  • Wi-Fi and broadband Internet access
  • Daily minibar   
  • Wide selection of newspapers and magazines
  • Suit pressing and shoe shine service
  • Access to meeting room facilities for two hours per day (advance booking required)
  • Work stations in Horizon Club Lounge