Reservations
We recommend advance reservations to avoid disappointment.
Arrival time
An early arrival (a minimum of 20 minutes before your appointment) will enable you to fully enjoy the spa facilities and the pre-treatment regimes.
Before your treatment
Take a rejuvenating warm shower and relax in the bath or steam room before your appointment.
What to wear
We will provide you with a comfortable robe, spa attire and undergarments, spa slippers and amenities. During all treatments, areas of the body not being worked on will be covered to ensure your privacy.
Valuables
Please do not bring or wear any expensive jewellery. The management will not bear responsibility for any loss or theft of valuables.
Special health concerns
Please notify the receptionist if you have any special health concerns or allergies, or if you are pregnant. Your treatment will be customized to suit your condition.
Cancellation policy
If you choose to cancel, please inform us at least four hours ahead, so that we may re-schedule other appointments. Without cancellation, treatments will be charged in full.
Late arrival
In order to be fair to all our guests, a late arrival will shorten your treatment, which will be carried out to the appointed time and no later. We regret to inform you that late arrivals will not receive an extension of scheduled treatments and the full rate will be charged accordingly.