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Shangri-La’s Rasa Sayang Resort and Spa Named Best Sustainable Hotel and Best Resort Hotel

Shangri-La’s Rasa Sayang Resort and Spa Named Best Sustainable Hotel and Best Resort Hotel

Shangri-La’s Rasa Sayang Resort and Spa was one of the five-star winners in the category of “Best Resort Hotel in Malaysia” and “Best Sustainable Hotel in Malaysia” in the recent International Hotel Awards 2013.  

These two International Property Awards by the United Kingdom, presented at the recent award ceremony at Shangri-La Hotel, Kuala Lumpur, recognises excellence in the hospitality and property industry worldwide.

“Rasa Sayang Resort and Spa has a grounded, down-to-earth personality, making it a home away from home for all who have stayed at our resort. These awards are timely as we are celebrating our 40th Anniversary this year.  This is an acknowledgement from the global hotel and property fraternity of our resort’s efforts to remain consistently appealing to guests and also to appreciate the environmental efforts of our resort,” said resort general manager, Elaine Yue.

Rasa Sayang Hotel officially opened on 9 November 1973, making it the first-ever five-star resort in the country and the first Shangri-La property in Malaysia.  The resort’s iconic Minangkabau roof was inspired by ethnic architecture unique to the region.  The resort’s distinctive attributes are not confined to the exterior and interior embellishments, but extends to the genial warmth and gracious hospitality of the staff, some of who are pioneers and are the soul and life force of the resort.

With caring for the community components already in place in the first decade, the resort’s first Green Committee was formed in 1995 to address ways to operate the resort in a more environmentally friendly manner.  Currently, the resort has over 150 green processes in specific operational areas, enabling it to run its energy management system efficiently.

Rasa Sayang Resort and Spa adheres to the ASEAN Green Hotel Standards of environmental best practices, including the sourcing of green products, eco-friendly training programmes, solid waste management, energy and water efficiency, air quality management, noise pollution control, waste water treatment and management, and proper toxic and chemical substance disposal.  The resort has been ISO14001-certified as of 2008 and ISO 18001-certified as of 2011.

The resort’s operations are focused on the overall carbon-footprint impact.  Resort staff and guests participate in beach clean ups to promote clean beaches.  A recent switch to heat pumps during daily operations dispensed the need for diesel-powered boilers.  The resort uses bio-degradable, starch-based guest toiletries in the rooms.  It has its own in-house bottling plant that supplies still drinking water to all guest rooms.  Guests are introduced to turtle conservation via the resort’s Turtle Eco Centre, which educates visitors on the local turtle population and marine ecosystem.  Visitors are encouraged to join conducted tours to the Turtle Information and Conservation Centre (TICC) at nearby Pantai Kerachut.  Turtle conservation efforts are funded by the sale of turtle-themed merchandise at the resort.

香格里拉酒店集团一贯坚持以经济、社会和环境可持续性的方式进行经营,同时平衡各相关利益方之间的关系。集团有专门的企业社会责任委员会,从股东关系、环境、健康及安全、供应链管理和员工等重点领域带领企业推陈出新,并聚焦“人文关怀”和“关爱自然”两个方面,使香格里拉成为企业公民和可持续发展方面的领导者。 “人文关怀”主要体现在香格里拉人文关怀项目,使弱势群体获得更好的教育及健康服务;“关爱自然”则渗透于香格里拉自然保护项目中,为保护生态多样性以及恢复生态环境作出不懈努力。更多详情,请登录香格里拉集团网站 “企业社会责任”板块。


Suleiman Tunku Abdul Rahman


(60 4) 888 8650


槟城香格里拉沙洋度假酒店 Batu Feringgi Beach, 11100 Penang, Malaysia