China World Hotel, Beijing has been awarded the inaugural "China Tourism Outstanding Company in Quality Service" by the General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) and China National Tourism Administration (CNTA). China World Hotel, Beijing is the only hotel in Beijing among 10 companies from the tourism sector that have been granted this nationwide award.
With the aim of introducing a new national standard benchmark for quality services across China, based on the principle of voluntary application, gradual recommendation and competitive selection, AQSIQ and CNTA made final deliberations and announced the result recently.
“The inaugural award of China Tourism Outstanding Company In Quality Service by AQSIQ and CNTA places China World Hotel, Beijing in exalted company,” said Mr. John Rice, area general manager of China World Hotel, Beijing. “To be the only hotel in Beijing to be given this award marks a milestone of triumph for our hotel employees and management. We have devoted the past year to raising the bar of service excellence in the hotel. On behalf of the hotel management and staff, I would like to express my deep gratitude to the General Administration of Quality Supervision, Inspection and Quarantine and China National Tourism Administration for recognizing our staff’s hard work and commitment in selecting China World Hotel, Beijing for this tremendous honour.”
“We commend the management and staff of those 10 companies for their determination in upholding the new standards of service excellence in China’s tourism industry,” said Mr. Zhang HaiYan, deputy director of Quality Supervision, Inspection Management Department at CNTA. “Such outstanding companies are glowing examples of the best that China can offer; they truly deserve the award.”
Hong Kong-based Shangri-La Hotels and Resorts currently operates over 95 hotels with a room inventory of over 40,000. Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Mongolia, Myanmar, Philippines, Qatar, Singapore, Sri Lanka, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom. The group has a substantial development pipeline with upcoming projects in mainland China, Cambodia, Hong Kong, Indonesia, Malaysia, Myanmar, Saudi Arabia and Sri Lanka. For more information, please visit www.shangri-la.com