At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. Our dedicated and experienced staff caters to all your needs with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will assist in any way we can.   Facilities Business Centre Conference Facilities  Facilities for the Physically Challenged Library Non-smoking Rooms Parking Facilities Safe Deposit Box Services Shoeshine Service Express Check-in and Check-out Services House Doctor on Call Laundry & Valet Service Postal / Courier Service Wireless Internet in Public Areas Children Babysitting / Child Care Travel & Transportation Taxi & Limousine Service Shops Foreign Exchange Counter Gift Shop  Food & Beverage 24-Hour Room Service 1 Restaurant & 1 Bar Juice Bar Business Centre The Business Centre is located on the hotel’s third level. It offers two private computer workstations, secretarial services and a full range of up-to-date facilities. 

Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels and resorts are renowned worldwide. At Shangri-La Vancouver, we are honoured to receive global recognition for our legendary Asian hospitality.   Below is a list of awards and recognitions we've proudly received over the past five years (2019-2024), demonstrating our commitment to excellence:   Hotel Awards AAA Five Diamond – Shangri-La Hotel, Vancouver – 2024 Elite Traveler's World's Finest Top 100 Suites – Shangri-La Hotel, Vancouver – 2024 Forbes Travel Guide 5-Star Rating – Shangri-La Hotel, Vancouver – 2024 Michelin Guide – One Key Distinction – Shangri-La Hotel, Vancouver – 2024 TripAdvisor Travellers’ Choice – Best of the Best Luxury Hotels in Canada – Shangri-La Hotel, Vancouver – 2024 U.S News & World Report Best Hotels – Best Hotel in Canada #6 – Shangri-La Hotel, Vancouver – 2024 U.S News & World Report Best Hotels – Best Hotel in Vancouver #3 – Shangri-La Hotel, Vancouver – 2024 AAA Five Diamond – Shangri-La Hotel, Vancouver – 2023 Condé Nast Traveller - Readers' Choice Awards – Top Hotels in Western Canada #8 – Shangri-La Hotel, Vancouver – 2023 Forbes Travel Guide 5-Star Rating – Shangri-La Hotel, Vancouver – 2023 TripAdvisor Travellers’ Choice – Best of the Best Luxury Hotels in Canada – Shangri-La Hotel, Vancouver – 2023 AAA Five Diamond – Shangri-La Hotel, Vancouver – 2022 Forbes Travel Guide 5-Star Rating – Shangri-La Hotel, Vancouver – 2022 AAA Five Diamond – Shangri-La Hotel, Vancouver – 2021 Forbes Travel Guide 5-Star Rating – Shangri-La Hotel, Vancouver – 2021 AAA Five Diamond – Shangri-La Hotel, Vancouver – 2020 Forbes Travel Guide 5-Star Rating – Shangri-La Hotel, Vancouver – 2020 AAA Five Diamond – Shangri-La Hotel, Vancouver – 2019 Condé Nast Traveller - Readers' Choice Awards – 15 Best Hotels in Vancouver – Shangri-La Hotel, Vancouver – 2019 Forbes Travel Guide 4-Star Rating – Shangri-La Hotel, Vancouver – 2019 Travel + Leisure Magazine (U.S) – World’s Best Awards, Top City Hotel in Canada #8 – Shangri-La Hotel, Vancouver – 2019 TripAdvisor Certificate of Excellence Award – Shangri-La Hotel, Vancouver – 2019 TripAdvisor Green Leaders – Gold Level – Shangri-La Hotel, Vancouver – 2019 TripAdvisor Travellers’ Choice Award – Top 25 Hotels in Canada – Shangri-La Hotel, Vancouver – 2019 U.S News & World Report Best Hotels – Best Hotel in Canada #10 – Shangri-La Hotel, Vancouver – 2019 U.S News & World Report Best Hotels – Best Hotel in Vancouver #4 – Shangri-La Hotel, Vancouver – 2019     Chi, The Spa Awards Forbes Travel Guide 4-Star Rating – Chi, The Spa at Shangri-La Hotel – 2023 Canadian Spa & Wellness Awards – Top 25 Spas in Canada – Chi, The Spa at Shangri-La Hotel – 2022 Forbes Travel Guide 4-Star Rating – Chi, The Spa at Shangri-La Hotel – 2019