About the Hotel

Your Shangri-La Story

A tranquil retreat

in the heart of Tokyo

Shangri-La’s acclaimed Asian hospitality creates this sanctuary in the heart of Japan’s capital. The Shangri-La Tokyo, a 2022 Forbes Five Star hotel offers a convenient location adjacent to Tokyo Station, it offers easy access to Ginza, Nihonbashi and other main districts of Tokyo as well as Shinkansen bullet train terminal to other cities.
Horizon Club located on the top floor is an elegant "home within a home" concept for horizon club floor and suite room guests. The private Horizon Club Lounge and concierge helps to fulfill each guest requests and it is designed for guests looking to escalate their stay experience. Shangri-La Tokyo has two renowned restaurants: the Shangri-La group's signature Japanese dining Nadaman, and exquisite Italian - Piacere. For seasonal crafted fine cocktails or afternoon tea, there is also an elegant Lobby Lounge on level 28. The hotel's health and leisure facilities includes a 24-hrs state-of-the-art gymnasium and a heated indoor swimming pool. Alongside with it, the Asian theme Chi, The Spa provides signature massage treatments and therapy programs to refresh the body and mind.

Explore Tokyo

 Explore Tokyo

Explore Tokyo

Shangri-La Tokyo, is located in central Tokyo and surrounded by some of the city's popular shopping areas.A 10 minutes’ walk from the hotel brings you to The Imperial Palace and the world-famous Ginza shopping district. Asakusa Senso-ji Temple and Tokyo Disneyland / DisneySea are a mere 20-minute train ride away.
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Services & Facilities

Services & Facilities

Services & Facilities

For business or leisure, our dedicated and experienced staff caters to the needs of guests with an extensive range of services and facilities. If you require any service not listed here, please contact us and we will try to assist in any way we can. Facilities Broadband Internet Access Conference Facilities  Facilities for the Physically Challenged Non-smoking Rooms Parking Facilities Safe Deposit Box Smoking Room Wireless Internet in Public Areas Services Shoeshine Service Express Check-in and Check-out Services Laundry & Valet Service Meet & Greet Service at the platform of Tokyo Station Pocket Wi-Fi Device Rental for JPY 3,300 per day Food & Beverages Room Service 2 Restaurants The Lobby Lounge Concierge Babysitting / Child Care Taxi & Limousine Service Secretarial Service Translation Service Courier Service Ticket Arrangement Sightseeing Arrangement Car Rental Service Bicycle Rental Service Mobile Rental Service Restaurant Reservation
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Map & Directions

 Map & Directions

Map & Directions

One of the luxury five-star hotels in Tokyo, Shangri-La Tokyo enjoys prime location in the business district of Tokyo Station, near the imperial Palace and the Ginza commercial district. Access Map (PDF) 
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Awards

Awards

Awards

We are honoured to receive worldwide recognition for our exceptional levels of  hospitality. Shangri-La Tokyo, has been awarded the Integrated Management System (IMS) certification by the International Organization for Standardization (ISO) after adding the ISO 9001 (Quality Management System) and ISO 14001 (Environment Management System) certifications to the ISO 22000 (Food Safety Management System) certificate.  Shangri-La Tokyo is the first hotel in Japan to receive authentication by TQCS International (TQCSI) as having achieved the international standard of IMS. Rated Five Star by Forbes Travel Guide 2018 - 2022 Chi, The Spa at Shangri-La rated Four Star by Forbes Travel Guide 2022 Ranked No.8 Hotel in Top 25 hotels in Japan by the Trip Advisor Travelers’ Choice™ Best of the Best 2020 Ranked #1 in Japan for Travelers’ Choice Hotel Award 2019 by TripAdvisor Ranked 2nd in Tokyo for World’s Best Award 2019 by Travel + Leisure Rated one toque by Gault&Millau Tokyo Hokuriku 2017 (Piacere) Wine Spectator’s “Award of Exellence” 2011,2012,2013,2014,2015,2016 (Piacere) Ranked 6th out of the Top 25 Luxury Hotels in Japan 2016 by TripAdvisor "Luxury Comfort" rating with Five Red Pavilions by Michelin Guide Tokyo 2014,2015,2016,2017,2018 Ranked 6th out of the Top 25 Best Hotels in Japan 2015 by TripAdvisor Certificate of Excellence 2015 by TripAdvisor  Ranked 3rd out of the Top 25 Hotels in Japan 2014 by TripAdvisor  Named the #1 Hotel among the Top 100 World's Best Hotels 2013 by Institutional Investor  Listed for Best Business Hotels in Tokyo, Asia-pacific Awards 2013 by Business Traveler   Placed 6th on Foreigner’s favorite hotels in Japan 2013 by TripAdvisor  Listed for "Japan’s Choice" 2013 by Super Brands, UK Named on "Pinnacle Award 2013” by Successful Meetings, USA "Luxury Comfort" rating with Five Red Pavilions by Michelin Guide Tokyo Yokohama Shonan 2011, 2012, 2013  The 2013 Pinnacle Award from successful Meetings "The Best Hotel by Meeting Professional"  ISO 22000 certification for Food Safety Management System 2012 ISO 14001 certification for Environment Management System 2012 ISO 9001 certification for Quality Management System 2012 IMS certification for Integrated Management System World's #1 Luxury Hotel,Travelers' Choice Awards 2012 by TripAdvisor   Named one of the "Top 10 Best New Business Hotels" by Fortune 2010  Named one of the "Top Five Hotels in Japan" for 2010 by international members of Trip Advisor  Listed for the "Best New Business Hotel Award" by Wall Paper 2009  For more details or other press enquiries, please contact our Communications team: Communications Team communications.slty@shangri-la.com Tel : (81 3) 6739 7253
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Corporate Social Responsibilty

Corporate Social Responsibilty

Corporate Social Responsibilty

Shangri-La Hotels and Resorts strongly believes in investing in and empowering people. We are working on various projects concerned with Education and Health that will enable members of our communities to be productive citizens in the future.
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Address

Marunouchi Trust Tower Main, 1-8-3 Marunouchi Chiyoda-ku, Tokyo 100-8283 Japan

Phone

(81 3) 6739 7888

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Payment methods we accept: