Inner Well-Being for Outer Beauty
A Parisian hideaway isolated from the commotion and stress of urban life, Chi, The Spa bases its expertise on a comprehensive quest for wellness: physical and mental balance drawing their
strength from the same energy, Qi (Chi).
Providing the perfect fusion of French luxury and Asian inspiration, the Spa is built around a beautiful 17-metre swimming pool that's bathed in natural light and opens out onto a spectacular 94 sqm green terrace.
Our holistic and personal approach to wellbeing can be experienced through a range of professional treatments, focused on rebalancing the body and the mind, taking time and helping you to feel good "here and now."
Chi, The Spa at Shangri-La is committed to providing a relaxing atmosphere for all who enter.
The following policies, guidelines and suggestions are intended to enhance everyone's experience with us.
Meeting your needs
Upon arrival at CHI, The Spa at Shangri-La, a therapist will conduct a brief consultation to ensure that you have the treatments suited to your needs.
Please advise the therapist if you are pregnant or have any health issues.
Our consultants are experienced in all treatments and would be delighted to assist you in planning your spa programme if staying in the hotel for more than one day.
Preparing for your treatment
For ladies, no preparation is necessary. Simply arrive at CHI, and enjoy!
For men, we recommend shaving several hours prior to having a facial, for maximum comfort and benefit to the skin.
What to wear
There is no need to bring or wear any special clothing, as spa wear is provided in your treatment suite. Facial gowns are provided for facials.
Your privacy will be protected at all times. Your therapist will leave you to change in private. Throughout the treatment, you will be draped with towels, covering all parts of the body not being worked upon.
Advance booking prior to intended treatment time is recommended.
Please either call or visit CHI, The Spa, with any questions and to determine the treatment for you.
To make your therapy, please arrive 15 minutes prior to your scheduled appointment.
In the event that you are running late, we will endeavour to conduct your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterwards.
Children under 18 years of age are not permitted in the spa.
We request a minimum of 6 hours' notice if you are unable to keep your appointment. Please call our staff, who will be happy to reschedule.
No shows or appointments cancelled within 6 hours will incur 100% cancellation fee.
Although we do to anticipate your needs, we appreciate that a spa is a very individual experience.
Please let your therapist know if there is any way that she can improve your treatment or comfort - for example, heavier or lighter massage pressure, an extra towel, sound or lighting levels.
We appreciate your feedback, and kindly encourage you to fill out our guest questionnaire following your treatment.
Mobile phone policy
To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.