Services & Facilities
Extending Beyond Your Needs

At Shangri-La, as we understand how important connectivity, efficiency and comfort are to our guests. From pre-arrival to your departure, a team of Shangri-La specialists are on hand to ensure a personalised experience and cater to all your needs with an extensive range of services and facilities.

If you require any service not listed here, please contact us and we will try to assist in any way we can.



  • Private infinity pool
  • Exclusive private beach cove
  • Turtle Care Eco-Centre
  • Luban Spa
  • 24-hour Business Centre
  • Clinic
  • Facilities for the Disabled
  • Foreign Exchange Counter
  • Hospitality Lounge
  • Internet Access Centre
  • Library
  • Non-smoking Rooms
  • Parking Facilities


  • Airport Butler Service
  • Butler Service in Suites
  • Shoeshine Service
  • Express Check-in and Check-out
  • House Doctor on Call
  • IT Butler
  • Laundry Service
  • Valet Service
  • Wireless Internet in Public Areas and Rooms


  • Car Rental Service
  • City Shuttle Service
  • Bespoke Limousine Transfers
  • Taxi Service


  • Florist
  • Gift Shop
  • Travel Agency / Tour Desk

Food & Beverages 

  • Daily afternoon tea
  • Pre-dinner drinks and canapés
  • Bespoke Dine by Design experiences
  • Daily minibar
  • 24-hour Room Service
  • 2 Restaurants & 2 Bars
  • Access to all dining venues offered at the adjoining resort Shangri-La Barr Al Jissah, Muscat


P.O. Box 644, Muscat 100 Oman


(968) 2477 6666

Check-in / Check-out

We hope you’ve enjoyed your stay from start to finish.

Please note the check-in / out times below:

Payment Methods

Online payment methods we accept at selected platforms: