HotelOffersCustomStay
CustomStay
Rooms & Suites

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1 866 565 5050

Shangri-La Jakarta

Exclusive Book Direct Offer

Now you can create your own hotel package with our CustomStay, in addition to receiving internet access at our hotel.

When booking our Flexible Rate, you can select from a range of services to be added to your basic room rate. The more you select, the more you save.

How to create your CustomStay package:

Simply enter your travelling dates and number of room occupancies, then click on Check Rates and Offers.

Choose your desired room type from the available options and select CustomStay. A list of exclusive CustomStay services and privileges will be presented for your selection.

As you start adding services to your booking, the total room rate will change to reflect additional services added, so that you know exactly what you are buying.

Enjoy additional staycation benefits as mentioned on this link when you book any of our packages or room rates until 30 December 2021.

Please be advised that in line with the current Indonesia’s government regulations, all guests aged 12 years old and above will be required to show their vaccination certificate upon arrival.

Shangri-La Cares - Your Well-being In Our Care
Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Our fully vaccinated guest-facing team provides the safest possible environment for your next holiday. Learn more about our health and safety commitment.

Terms and Conditions
  1. CustomStay package only applies to bookings at our Flexible Rates and may not be used in conjunction with other room rates or packages. All previously selected package items in a CustomStay booking will be removed if the room rate is no longer a Flexible Rate.
  2. You may change your CustomStay package items selection up to the time of hotel check-in. No changes will be allowed to the package items selection once you have checked-in at the hotel. If you need to make changes to your CustomStay package items on the day of your arrival, you will need to contact the hotel by telephone to make the changes.
  3. Unused portions of package items are not transferable and will not be refunded to your hotel bill.
  4. The daily buffet breakfast add-on item is calculated according to the number of adults specified in the booking and does not apply to children. Please refer to our Children's Meal Plan policy for details on breakfast charges for children as it is age-dependent.
  5. Dining credits may be used for all meal periods except breakfast and banquet functions.
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