Our Story

Milestones

Our Achievements

In 1971, Robert Kuok built and opened our first luxury hotel in Singapore and paved the way for a new standard in Asian hospitality in the region. Today, our expertise and capabilities span the management and development of hotels, commercial and residential developments, restaurants and bars, as well as lifestyle facilities across Asia and globally.

2020s

2020

Shangri-La Group opens new Food and Beverage focused property in Zhoushan, China


2019

Official opening of One Galle Face in Colombo, our largest mixed-use development project to date in South Asia

2019

First globally certified hotel group under Ctrip’s China Preferred Hotel Programme

2019

Shangri-La Group is the first hotel group to offer WeChat Pay deposit in China

2019

Shangri-La Group signs agreement on Shougang Park Hotel in Beijing, China, one of the official hotel sites for the 2022 Winter Olympics

2019

Shang Social, the first standalone dining establishment of the group, opens at Jewel Changi Airport, Singapore

2018

A second global headquarters is established in Singapore

2018

Shangri-La Group and Tencent signs strategic partnership to deploy Smart Hotel Solutions

2018

Huaiyang Training Kitchen opens in Shangri-La Hotel, Nanjing, China

2018

Renewal of partnership for Shangri-La Hotel, Hangzhou, our first China hotel, for another 25 years

2018

Shangri-La Group’s first Shared Financial Services Centre opens in Wuhan, China

2018

First hotel group in Asia to sign corporate partnership certifying Marine Stewardship Council (MSC) Chain of Custody for fish and seafood in 53 Shangri-La properties in Mainland China and Hong Kong SAR

2018

buds by Shangri-La, a dedicated interactive play space for children, opens at Shangri-La Hotel, Singapore

2018

Launch of Shangri-La Mobile APP offering enhanced services and customer convenience

2017

Opening of Shangri-La Hotel, Colombo marks our second hotel in Sri Lanka and the completion of Phase I of our largest mixed-use development project in South Asia

2017

The 100th Shangri-La Hotel opens in Xiamen, China

2017

Shangri-La Hotel, Singapore’s Tower Wing reopens with a dedicated family floor – the Group’s first Family Experience product

2016

Opening of Shangri-La Centre, Ulaanbaatar, a mixed-use development which comprises office, shopping mall, apartment, sports club and adventure zone in Mongolia

2016

Opening of Shangri-La Hambantota, marks our entry into Sri Lanka and features Sri Lanka’s first resort golf course

2014

Launch of Hotel Jen Brand

2014

Launch of Rooted in Nature initiative in support of local and fair sourcing to benefit local communities

2014

Shangri-La Hotel, at The Shard, London opens in the tallest building in Western Europe

2013

Shangri-La first listed in Dow Jones Sustainability Indices (DJSI)

2012

“No Shark Fin” policy launched under Shangri-La Group’s sustainability strategy

2011

Signatory to United Nations Global Compact

2011

First listed on the Hang Seng Corporate Sustainability Index

2010

Shangri-La enters the European market with Shangri-La Hotel, Paris, France

2010

Completion of the China World Trade Centre, the largest integrated building complex in Beijing, China

2010

Shangri-La launches global brand campaign “It's In Our Nature”


2009

Launch of Shangri-La Group flagship CSR programmes - Embrace and Sanctuary – in support of social and environmental development

2009

Shangri-La enters Mongolia with Central Tower, a commercial complex with office and retail in the heart of Ulaanbaatar

2009

Shangri-La Group opens its first Shangri-La hotel in Tokyo, Japan

2009

Shangri-La enters North America with Shangri-La Hotel, Vancouver, Canada

2007

The first Shangri-La Centre, a mixed-use development opens in Chengdu, China

2005

Shangri-La enters India with Shangri-La's Eros Hotel, New Delhi

2004

First CHI, The Spa, opens in Shangri-La Hotel, Bangkok, Thailand

2003

Shangri-La enters Australia with the opening of Shangri-La Hotel, Sydney


1999

First Kerry Hotel opens in Beijing, China

1997

Golden Circle guest loyalty programme is introduced

1997

Shangri-La Asia Limited buys Shangri-La International Hotel Management Ltd.

1994

Shangri-La enters Indonesia with Shangri-La Hotel, Jakarta

1993

Shangri-La Asia Limited goes public

1992

Shangri-La enters the Philippines with Edsa Shangri-La, Manila

1991

Shangri-La International Hotel Management Ltd. assumes management of all owned properties

1991

Island Shangri-La, Hong Kong opens


1989

First Traders hotel opens in Beijing, China

1986

Shangri-La Hotel, Bangkok opens in Thailand

1984

First Shangri-La hotel in China opens in Hangzhou

1984

Shangri-La International Hotel Management Ltd. assumes management of Shangri-La Hotel, Singapore

1981

Opening of Kowloon Shangri-La, Hong Kong, the Group’s first hotel in Hong Kong SAR.


1979

Shangri-La International Hotel Management Ltd. is founded

1979

Kuok Hotels is formed to manage three properties: Shangri-La's Rasa Sayang Resort and Spa; Golden Sands Resort both in Penang, Malaysia; The Fijian, Yanuca Island, Fiji

1971

Shangri-La Hotel, Singapore, opens under the management of Western International Hotels


1949

Parent company, The Kuok Group, is established