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Useful Information

From 1 April 2022, Singapore will reopen its borders to all fully vaccinated travellers under the new Vaccinated Travel Framework.

Our Shangri-La and JEN hotels in Singapore look forward to welcoming you back.

 

To book your hotel stay, please click on the links below, email or call reservation*:

 

Shangri-La Rasa Sentosa, Singapore
Email: Reservations.sen@shangri-la.com
Call: +65 6371 1088
Accepting all vaccinated and Reciprocal Green Lane (RGL) guests

 

Shangri-La Singapore
Email: Reservations.sls@shangri-la.com
Call: +65 6235 1666
Accepting all vaccinated and Reciprocal Green Lane (RGL) guests

 

JEN Singapore Tanglin by Shangri-La
Email: reservations.singapore@hoteljen.com
Call: +65 6831 4333
Accepting all vaccinated, Reciprocal Green Lane (RGL) and Stay Home Notice (SHN) guests

 

JEN Singapore Orchardgateway by Shangri-La
Email: reservations.singapore@hoteljen.com
Call: +65 6831 4333
Accepting all vaccinated and Reciprocal Green Lane (RGL) guests

 

*Please note in accordance with regulatory advisories at the time of booking, all guests are required to notify the hotel if they are travelling under Reciprocal Green Lane (RGL) or special request and provide the hotel with the necessary documents via email. Hotel reserves the right to amend/cancel any bookings if this information is not provided/invalid. For early check-ins, a pre-blocking of room is required for a confirmed early check-in, chargeable at 1 night's charge. Standard check-in time is 3pm.

 

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Kindly note that Vaccination Differentiated Safe Management Measures (VDS) are required at all restaurants and bars, and for events with more than 500 participants at any one time. All patrons should ensure that they are (1) Fully vaccinated or (2) Recovered from COVID 19 or (3) Children aged 12 years old and below who are unvaccinated or (4) Certified medically ineligible before entering the outlets or ballrooms. Learn more here.

 

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For more information on COVID-19 travel insurance requirements, please visit this website.

 

Guests staying with Shangri-La will be automatically covered under the COVID-19 emergency medical coverage at no additional charge, when you stay at our hotel until 30 June 2022. Guests who require travel insurance as part of entry requirement can download the policy here to facilitate your entry into Singapore. Learn more here.

 

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For more information and updates regarding travel guidelines to Singapore, please refer to this website. Travellers are strongly advised to visit the website to check the latest border measures before entering Singapore and be prepared to adhere to the prevailing border measures upon entry into Singapore.

 

For updates on COVID-19 local situation, refer to Ministry of Health and Gov.sg COVID 19.