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Useful Information

Our Shangri-La and JEN hotels in Singapore look forward to welcoming you back. To book your hotel stay, please click on the links below, email or call reservation*:

 

Shangri-La Rasa Sentosa, Singapore
Email: Reservations.sen@shangri-la.com
Call: +65 6371 1088

 

Shangri-La Singapore
Email: Reservations.sls@shangri-la.com
Call: +65 6235 1666

 

JEN Singapore Tanglin by Shangri-La
Email: reservations.singapore@hoteljen.com
Call: +65 6831 4333

 

JEN Singapore Orchardgateway by Shangri-La
Email: reservations.singapore@hoteljen.com
Call: +65 6831 4333

 

*Our hotels are accepting Reciprocal Green Lane (RGL) guests. Please note in accordance with regulatory advisories at the time of booking, all guests are required to notify the hotel if they are travelling under Reciprocal Green Lane (RGL) or special request and provide the hotel with the necessary documents via email. Hotel reserves the right to amend/cancel any bookings if this information is not provided/invalid. For early check-ins, a pre-blocking of room is required for a confirmed early check-in, chargeable at 1 night's charge. Standard check-in time is 3pm.

 

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Kindly note that Vaccination Differentiated Safe Management Measures (VDS) are required at all restaurants and bars, and for events with more than 500 participants at any one time. All patrons should ensure that they are (1) Fully vaccinated or (2) Recovered from COVID 19 or (3) Children aged 12 years old and below who are unvaccinated or (4) Certified medically ineligible before entering the outlets or ballrooms. Learn more here.

 

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Guests staying with Shangri-La will be automatically covered under the COVID-19 emergency medical coverage at no additional charge, when you stay at our hotel until 30 June 2022. Guests who require travel insurance as part of entry requirement can download the policy here to facilitate your entry into Singapore. Learn more here.

 

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For more information and updates regarding travel guidelines to Singapore, please refer to this website. Travellers are strongly advised to visit the website to check the latest border measures before entering Singapore and be prepared to adhere to the prevailing border measures upon entry into Singapore.

 

For updates on COVID-19 local situation, refer to Ministry of Health and Gov.sg COVID 19.