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Useful Information

Shangri-La Rasa Sentosa, Singapore is currently accepting the following travellers:
- Air Travel Pass (ATP)
- Vaccinated Travel Lane (VTL)
- Reciprocal Green Lane (RGL)

 

Shangri-La Singapore is currently accepting the following travellers:
- Air Travel Pass (ATP)
- Vaccinated Travel Lane (VTL)
- Reciprocal Green Lane (RGL)
- Stay-Home-Notice (SHN)

 

JEN Singapore Tanglin by Shangri-La is currently accepting the following travellers:
- Air Travel Pass (ATP)
- Vaccinated Travel Lane (VTL)
- Reciprocal Green Lane (RGL)
- Stay-Home-Notice (SHN)

 

To book your hotel stay, please click on the links below, email or call reservation*:

 

Shangri-La Rasa Sentosa, Singapore
Email: Reservations.sen@shangri-la.com
Call: +65 6371 1088

 

Shangri-La Singapore
Email: Reservations.sls@shangri-la.com
Call: +65 6235 1666

 

JEN Singapore Tanglin by Shangri-La
Email: reservations.singapore@hoteljen.com
Call: +65 6831 4333

 

*Please note in accordance with regulatory advisories, at the time of booking, all guests are required to notify the hotel via email if they are travelling via RGL, ATP or VTL and provide necessary documents such as approval letter, Safe Travel Pass and travel itinerary. Hotel reserves the right to amend/cancel any bookings if this information is not provided/invalid. For early check-ins, a pre-blocking of room is required for a confirmed early check-in, chargeable at 1 night's charge. Standard check-in time is 3pm.

 

For more information and updates regarding travel guidelines to Singapore, please refer to this website. We encourage all guests to check the requirements prior to travel as the regulations change frequently.

 

To view the full VTL requirements and health measures, please click here.

 

For inbound travellers coming into Singapore, please click here to book your Covid-19 Swab Test.

 

Guests will be automatically covered under the COVID-19 emergency medical coverage, at no additional charge, when you stay at our hotel until 30 June 2022.

 

All guests travelling to Singapore under the Air Travel Pass (ATP), Reciprocal Green Lanes (RGLs) and Vaccinated Travel Lane (VTL) schemes are required to purchase COVID-19 related travel insurance prior to their trip. For guests staying with Shangri-La, you may download the policy here and submit it as part of your application to seek entry into Singapore via the Safe Travel Lanes mentioned above.

 

For other useful resources on travel requirements, click here.

 

For updates on COVID-19 local situation, refer to Ministry of Health and Gov.sg COVID 19.