Have an enjoyable day for all, to entertain the young (and the young at heart!).
You will receive a confirmation email and voucher from Klook within 3-5 working days after redemption. In the event that you do not receive the email, please check your Spam folder or notify us via email.
1. This product is provided by Klook Travel Technology Ltd.(“Klook”). For product enquiries, please contact Klook Travel Technology Ltd at email@example.com.
2. Members can redeem experiences provided by Klook through the Golden Circle website www.goldencircle.shangri-la.com.
3. Member is required to fill in personal information including name, country/region of travel document, contact number and email address in order to complete the redemption.
5. GC Award Points are deducted from the members’ account at the time of redemption.
6. A confirmation email with a redemption award reference number will be sent to the member after a redemption is made.
7. Members will receive another confirmation email and e-voucher from Klook within 3-5 working days after confirmation of successful redemption. If members do not receive confirmation email and voucher from Klook, please contact Golden Circle at email firstname.lastname@example.org for assistance.
8. E-vouchers are not transferable and members must appear in person at the time the e-vouchers of the redeemed experience are used. Golden Circle and Klook assume no responsibility whatsoever for misuse of e-vouchers.
9. All award items redemption is subject to availability. No amendment, cancellation or refund is allowed once redemption has been confirmed.
10. Members are advised to arrange own insurance as deemed appropriate.
11. Information on the award item is provided by Klook. Golden Circle does not accept responsibility if any of the listed facilities is not available during your experience or is otherwise not as described in this website. Golden Circle cannot guarantee that all information is accurate, complete, correct or up to date. Klook remains responsible at all times for the accuracy, completeness and correctness of the product information displayed on this website.
12. Nothing in this website should be regarded as a recommendation or endorsement of the quality of the award item.
13. Golden Circle hereby expressly disclaims any representation, warranty or undertaking in relation to the quality, status or adequacy of the award item.
Golden Circle and Klook reserve the right to terminate or change the terms and conditions of the redemption of the award items at any time, for any reason and without prior notice.
14. In case of any dispute, Golden Circle and Klook reserve the right of final decision.
15. Terms and conditions of the Golden Circle Programme apply.