Rescued after falling into a well and separated from her herd, baby elephant El-la now finds sanctuary through our joint partnership with Shangri-La Hambantota and the Elephant Transit Home. Together, we support her care, rehabilitation, and eventual return to the wild - protecting Sri Lanka’s gentle giants for generations.
• El-la’s adoption reflects our commitment to conservation and responsible tourism.• Caring for Ella is a living expression of Shangri-La’s values - sustainability, empathy, and cultural connection - aligned with ‘Do Good’ and care that goes beyond.
• Join us as we honour Sri Lanka’s wildlife and celebrate a journey of hope with Ella.
• We work closely with local farmers and fishermen to bring the freshest ingredients to our kitchens.
• Our Rooted in Nature initiative celebrates sustainably sourced produce with a dedicated menu at CBG and our signature cake - each dish showcasing Sri Lanka’s rich flavours and culture.
• We take pride in strengthening local livelihoods while reducing our environmental footprint.
At Shangri-La Colombo, we bottle our own water in reusable glass bottles, reducing single-use plastic and minimising our environmental footprint. This initiative reflects our commitment to sustainability while offering guests a cleaner, more responsible way to stay hydrated during their journey with us.
• Our in-house bottling plant eliminates thousands of single-use plastic bottles each year.
• By choosing glass, we ensure a safer, more sustainable experience for our guests.
• This initiative reflects our dedication to sustainability, “Do Good,” and care that goes beyond, championing a greener future for our community and environment.
At Shangri-La, the well-being of our guests and colleagues is our highest priority. Through internationally recognised standards, rigorous audits, and continuous training, we ensure the highest levels of food safety, delivering every experience with care and unwavering commitment to excellence.
• We adhere to Shangri-La’s strict food safety standards, audited annually by independent third-party experts.• Our hotel is ISO 22000:2018 and HACCP certified, complying fully with Sri Lanka’s Food Act No. 26 of 1980.
• All food handlers undergo mandatory training and yearly refreshers to maintain the highest levels of safety and quality.
At Shangri-La, we are committed to creating a workplace where colleagues feel supported, empowered, and inspired. Through dedicated learning platforms, internal career opportunities, and well-being initiatives, we nurture growth, encourage purpose, and ensure every colleague thrives personally and professionally.
• Through the Shangri-La Academy, colleagues can access over 200 curated courses for skills and career growth.• We take pride in promoting from within, with structured pathways to supervisory and leadership roles.
• Our engagement and well-being programs focus on holistic development, while ESG-aligned initiatives foster a sense of purpose and community impact.