HotelOffersCustomStay
CustomStay
Rooms & Suites

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Shangri-La's Mactan Resort and Spa, Cebu

Choosing where to stay has never been this rewarding. 

Indulge wholeheartedly in the only five-star resort in Cebu, Philippines. Stay in spacious, luxurious accommodation, dine in the best restaurants and unwind through a series of recreational activities set against Mactan island’s lush greenery and famous beach cove.  

Now you can create your own hotel package with our CustomStay, in addition to receiving Internet access at our hotel. When booking our Flexible Rate, you can select from a range of services to be added to your basic room rate. The more you select, the more you save.

How to create your CustomStay package
Simply enter your travelling dates and number of room occupancies, then click on Check Rates and Offers.

Choose your desired room type from the available options and select CustomStay. A list of exclusive CustomStay services and privileges will be presented for your selection.

As you start adding services to your booking, the Total Room Rate will change to reflect additional services added, so that you know exactly what you are buying.

 

Ocean Club and Suite Rooms include:

  • Guests enjoy full Ocean Club benefits, including daily breakfasts and access to the Ocean Club Lounge with all-day non-alcoholic beverages and snacks, and evening cocktails from 5pm to 7pm.Family-friendly cocktail hour will be at the poolside Acqua Veranda, on the ground floor of the Ocean Wing from 4pm to 6pm. Adults-only cocktail hour is at the Ocean Club Lounge from 5pm to 7pm.
  • Access to the Ocean Wing pool exclusively for Ocean Wing and Suite guests aged 12 years old and above
  • Adults receive access to the Water Pavilions of CHI, The Spa

Shangri-La Cares - Your Well-being In Our Care 
Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Learn more about our health and safety commitment.

Terms and Conditions
  1. CustomStay package only applies to bookings at our Flexible Rate and may not be used in conjunction with other room rates or packages. All previously selected package items in a CustomStay booking will be removed if the room rate is no longer a Flexible Rate.
  2. You may change your CustomStay package items selection up to the time of hotel check-in. No changes will be allowed to the package items selection once you have checked-in at the hotel. If you need to make changes to your CustomStay package items on the day of your arrival, you will need to contact the hotel by telephone to make the changes.
  3. Unused portions of package items are not transferable and will not be refunded to your hotel bill.
  4. The daily breakfast add-on item is calculated according to the number of adults specified in the booking and does not apply to children. Please refer to our Children's Meal Plan policy for details on breakfast charges for children as it is age-dependent.
  5. Dining credits may be used for all meal periods except banquet functions.
  6. Spa credits do not guarantee availability of spa appointments. Please indicate your preferred date/time of spa treatments in your reservations so that spa appointments can be made in advance.
  7. The offer is not valid in conjunction with other offers, discounts, or promotions.
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