Advance booking prior to the intended treatment time is recommended.
You can email, call or visit the Health Club and Spa desk to discuss your
personalized treatment. To maintain a peaceful environment, children under 16
years are not permitted in the Spa.
Before You Arrive
We recommend that our male guests shave prior to having a facial, for
maximum comfort and benefit to the skin.
Other treatments require no preparation.
There is no need to bring or wear any special clothing, as spa wear is
provided. Facial gowns are provided for
facials. Comfortable underclothing is
provided for all other body treatments and massages.
To make the most of your spa experience, we suggest you arrive at the
spa 15 minutes prior to your scheduled appointment. This will enable you to
change to the necessary attire and allow us to administer a short consultation.
Please advise the receptionist if you are pregnant or have any health
Our Receptionists are experienced in all treatments, and would be
delighted to assist you in planning your spa programme if you are staying in the
hotel for more than one day.
To preserve the harmony within the spa, kindly turn off your mobile
phone upon arrival.
We recommend that no jewellery should be worn at the spa. The
management accepts no responsibility for the loss of money or valuables of any
kind brought into the spa premises.
Your privacy will be protected at all times. Your therapist will leave
you to change in private and throughout the treatment you will be draped with
towels, covering all parts of the body not being treated. Ladies will be given the option of including
the bust area in all body treatments.
Late Arrivals and Cancellation
In the event that you are running late, we will endeavour to conduct
your full treatment. However, please note that the treatment may need to be
shortened should there be another booking immediately afterward.
In consideration of other spa guests, as your treatment requires that
facilities to be reserved, we request a minimum of 12 hours notice if you are
unable to keep your appointment. Please call our staff, who will be happy to
reschedule. No show or appointments cancelled within 12 hours will incur a 100
per cent cancellation fee.