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CHI, The Spa

Luxurious spa treatments

We are pleased to share that CHI, The Spa at Shangri-La Hotel Vancouver has reopened on October 1st 2020 with a modified list of treatments and services. Please note that our swimming pool, hot tub, steam and sauna will remain temporarily closed at this time. Spa Reception staff will welcome guests upon arrival and direct them to their treatment room. Appointments must be made 24 hours in advance and no walk-in or same-day reservations will be permitted. Book your treatment online. 

View our reopening spa menu here. 

Health & Safety

At each touch point along the guest journey through CHI, The Spa at Shangri-La Hotel Vancouver, extensive measures are being taken to protect guests and employees. These measures include but are not limited to;


  • Physical distancing guidelines.
  • Mandatory screening for all guests and employees.
  • Guests are required to wear a mask or cloth face covering while visiting the spa and during treatments.
  • Increased frequency of cleaning with disinfecting chemicals that have been proven effective in preventing the transmission of COVID-19.
  • Hands-on training for all employees.

As always, caring for you is our top priority. Click here to learn more about the extensive measures we are taking to safeguard, protect and care for our valued visitors and employees.


Spa Arrival & Etiquette

We recommend arriving 15 minutes before your scheduled treatments, to allow for check-in and a quick shower before beginning your treatment. It is a precautionary measure to minimize the health risks to both you and your therapist. Please note that should you arrive less than 15 minutes before your scheduled treatment time and require more time to shower, your treatment length may be shortened with no reduction in price.

Prior to arrival guests will be required to complete a pre-treatment screening questionnaire. Guests are required to wear a mask while visiting the spa and during treatments.



(1 604) 695 2447


11:00 am to 7:00 pm


5th floor



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