Terms and Conditions
  • Gift cards are available for a specific item or in a set dollar amount.
  • Gift cards can be used anywhere in Shangri-La Hotel, Vancouver just like cash.
  • Your gift card does not have an expiry date and can be used in multiple purchases until the value on the card reaches zero dollars.
  • Shangri-La Hotel, Vancouver does not accept responsibility for lost or stolen gift cards. To ensure the safety of your gift card you should note down the 23 digit number on the back of your gift card. Should you lose or misplace your gift card with a dollar value still available on the card, please contact the Shangri-La Hotel, Vancouver's reservations department immediately to report the card lost or stolen.
  • Shangri-La Hotel will not guarantee any amount on the card, but will strive to deactivate any lost or stolen card.
  • Management reserves the right to re-issue any lost or stolen gift card. This may require a processing fee and/or may require a 30 day waiting period.
  • Gift cards purchased at this site are only redeemable at Shangri-La Hotel, Vancouver and are not valid at any other Shangri-La Hotel or Resort.
  • Unless otherwise noted multiple purchases will be placed on a single gift card. Should you wish multiple purchases on separate gift cards, we suggest separate transactions for each card.

All of us at the Shangri-La Hotel, Vancouver look forward to welcoming you in the near future. If we can be of assistance in advance, please don't hesitate to contact us directly.