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Press Release

Be Connected 24/7

Surabaya, Indonesia, 1 October 2013 – Shangri-La Hotel, Surabaya proudly offers all guests free Wi-Fi and wired Internet access in all of its guestrooms and public areas, including restaurants. This new offer is expected to make surfing the Internet, making voice and video calls, playing flash games and videos even more enjoyable.

The hotel also provides complimentary broadband Internet service in all guestrooms as part of Shangri-La Hotels and Resorts’ group-wide initiative launched in 2009. The service now covers all 80 of the group’s Shangri-La, Kerry and Traders hotels and resorts.

“Getting Internet access while on the road is no longer a rarefied luxury. We understand that travellers, whether business or leisure, need to be stay connected,” said Martin Brenner, General Manager of Shangri-La Hotel, Surabaya. “As part of the standard service by our international hotel group, each of our guests will enjoy free Wi-Fi connectivity everywhere in the hotel, whenever guest stay with us.”

Shangri-La Hotel, Surabaya is the first five-star hotel in Surabaya to provide free Internet services in all guestrooms and public areas, including restaurants, using dual radio Wi-Fi, which provides a clearer channel for Internet Wi-Fi experience. The hotel will start providing this service on 1 October 2013 to give guests more benefits, keeping them connected the whole time they are at Shangri-La Hotel, Surabaya.

Shangri-La Hotel, Surabaya offers the special “Be Connected 24/7” service to guests staying in the hotel’s Horizon Club Room or Suites for a minimum of three consecutive nights per stay for a chance to win an iPhone 5 32GB. This offer is valid from 1 October until 30 December 2013 for guests paying the Best Available Rates (BAR) from Rp1.900.000++ onwards. There will be two lucky winners per month. For reservation, please call the Reservations Department at (62 31) 6003 8885 or e-mail

Hong Kong-based Shangri-La Hotels and Resorts currently operates over 100 hotels with a room inventory of over 41,000.  Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services.  Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Mongolia, Myanmar, Philippines, Qatar, Singapore, Sri Lanka, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom.  The group has a substantial development pipeline with upcoming projects in Australia, Bahrain, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia.  For more information, please visit

Press Contact

Renny Herwanto
Communications Manager


(62 31) 6003 8871


(62 31) 566 1570


Jl. May. Jend. Sungkono 120, Surabaya 60256, Indonesia


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