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Fast Facts

Meetings & Banquet Rooms

Total Number of Function Rooms

Size of Largest Ballroom

504 sqm

Capacity of Largest Ballroom

300 (Banquet)
260 (Classroom Style)
700 (Reception)

Capacity of Outdoor Facilities

Tepi Laut
10 (Banquet)
250 (Reception)

Rain Tree Garden
20 (Banquet)
400 (Reception)

Banyan Tree Garden
100 (Theatre)

Special Facilities

Facility

Wedding Pavilion at the Banyan Tree Garden and private area for company dinners

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Hotel

Opening Date

November 9, 1973

General Manager

Elaine Yue Wibisana

Total Number of Rooms

304 rooms consisting of:

288 Guestrooms
16 Suites

Club Floor

The Rasa Wing Lounge is located on the ground floor of the Rasa Wing. It provides a complimentary high tea from 3pm to 4pm and pre-dinner drinks and canapés from 5.30pm to 7pm exclusively for Rasa Wing guests. It is open from 7am to 11pm.

Architect

Design & Consultants

Design & Consultants

Interior Design

Interior Designer

LTW Designworks

Landscape Designer / Architect

Belt Collins Hawaii LLC

History of the Building / Milestones

Opened in 1973 by Malaysia’s second Prime Minister, the late Tun Abdul Razak Hussein, Shangri-La’s Rasa Sayang Resort and Spa was at that time the largest beach resort in the region. Located along the scenic Batu Feringgi beach, the resort is a popular landmark in Penang because of its distinctive “Minangkabau” roof architecture. It is the second hotel in the Shangri-La Group’s chain of Hotels and Resorts. Over the years, Rasa Sayang has witnessed the state’s transformation from a free port to an industrialised state and her eventual transition as an island getaway to a UNESCO heritage city. In November 2004, the resort invested MYR 100 million to redevelop the entire resort over the span of two years. It then reopened in September 2006 as a premier retreat, providing a comprehensive resort lifestyle experience. The Garden Wing was refurbished in 2014 through a MYR 42 million project that created beautiful rooms which reflect the splendour of the resort's surroundings.

Location

Batu Feringgi Beach, Penang

Awards

Best Restaurants 2017 Award by Malaysia Tatler (Feringgi Grill) – January 2017
Number 12 of the Top 25 Luxury Hotels in Malaysia in the TripAdvisor Traveller’s Choice Award 2017 – January 2017
Best Resort Hotel, INPenang Awards 2017 by CHTNetwork – February 2017
Top 100 Spas in the Loved By Guest Award by Hotels.com (CHI, The Spa) – April 2017
Chinese Preferred Hotel 2017 by CTrip – June 2017 ·
Rated a “Best Family Hotels in Asia” in the Best in Travel Poll 2017 by SmartTravelAsia.com – July 2017
“Best Top 10 Spa Hotels in Asia” in the Best in Travel Poll 2017 by SmartTravelAsia.com – July 2017
Awarded a 5.7/6 rating by HolidayCheck 2017 – July 2017
Number 17 of the Top 25 Hotels in Malaysia for the 2017 Travellers’ Choice Award by TripAdvisor – July 2017
Top 5 Star Partner 2017 in the Annual Partner Awards by Expedia – October 2017
Number 24 of the Best Resorts in Asia: Readers’ Choice Awards 2017 by Conde Nast Traveler – October 2017
Ranked 3rd for Best Fine Dining Restaurants in Malaysia in the TripAdvisor Traveller’s Choice Award 2017 – December 2017

Dining

Executive Chef

Lim Soon Leong

Number of Restaurants

Feringgi Grill

Opening Hours

Breakfast
7am - 10.30am

Dinner
6.30pm - 10.30pm

Cuisine

Western contemporary cuisine

Interior Designer

LTW Designworks

Seating

Main Dining Area
82 persons

Private Rooms
28 persons

Chef

Thibaut Pouplard

Awards

Feringgi Grill listed in first annual “101 Best Hotel Restaurants Around The World” by The Daily Meal, New York, written by Clare Sheehan – September 2012
Feringgi Grill recognised as one of Asia’s Finest Restaurants by The Miele Guide 2013/2014 edition (Singapore-based publication)
Feringgi Grill recognised as one of the “Best Restaurants in Malaysia 2013” by Malaysia Tatler. – October 2012

Spice Market Café

Opening Hours

6.30pm - 11pm

Cuisine

Asian and International cuisine

Interior Designer

LTW Designworks

Seating

Indoor
108 persons

Outdoor
162 persons

Chef

Chai Huan Shiaw

Feringgi Bar

Opening Hours

5.30pm - 1am

Cuisine

Beverages and snacks

Interior Designer

LTW Designworks

Seating

52 persons

Lobby Lounge

Opening Hours

6pm - 12midnight

Cuisine

Beverages and snack

Interior Designer

LTW Designworks

Seating

82 persons

Pinang Restaurant and Bar (by the beach)

Opening Hours

10am - 10pm

Cuisine

Beverages and snacks

Interior Designer

LTW Designworks

Seating

Deck
96 persons

Bar
14 persons

Recreational Activities

Fitness Centre

248 sqm consisting of

Treadmills
Resistance training devices
Free weights
Separate male and female sauna and steam room, jacuzzi and changing rooms

Opening Hours

6am - 10pm

Pool

Outdoor pools
Rasa Wing Pool (treated salt water): 26 m long
Garden Wing Pool (fresh water): 52 m long

Golf

9-hole pitch and putt

Tennis

2 outdoor tennis courts with floodlights

Yoga

Indoor circular yoga pavilion at CHI, The Spa

Other Recreational Facilities

Facilities

Water sports, table tennis, beach volleyball, fishing, jungle walks, turtle eco centre, cooking class, Tai Chi, Mahjong Pavilion, Pilates, Congkak, giant chess board and mini soccer

CHI, The Spa

Spa Manager

Angelica Oracion

Number of Treatment Rooms

7 Single Spa Villas
3 Couple Villas

Opening Hours

10am - 10pm

Signature Treatment

Rasa Asmaradana
- A wonderfully relaxing massage inspired by the traditional techniques of native Malay healers utilising local ingredients such as lemongrass, pandan leaves, nutmeg and other local herbs.
Rasa Nyaman
- A body treatment that features a rich moisturising blend of fresh cucumber, lavender and peppermint, combined with aloe vera to cool and hydrate parched skin.

Adventure Zone and Kids’ Club located next door at Golden Sands Resort

Organised activities such as sand sculpting classes, T-shirt painting, snake shows, golf putting, cooking lessons, Malay language lessons, kite flying etc. are available for children 4 to 12 years of age, available daily from 10 am to 12pm and 2pm to 5pm

Meetings & Banquet Rooms

Total Number of Function Rooms

Size of Largest Ballroom

504 sqm

Capacity of Largest Ballroom

300 (Banquet)
260 (Classroom Style)
700 (Reception)

Capacity of Outdoor Facilities

Tepi Laut
10 (Banquet)
250 (Reception)

Rain Tree Garden
20 (Banquet)
400 (Reception)

Banyan Tree Garden
100 (Theatre)

Special Facilities

Facility

Wedding Pavilion at the Banyan Tree Garden and private area for company dinners

Corporate Social Responsibility

List of Programmes

The Lighthouse - A community centre for the poor and homeless
Sponsorship of The Lighthouse by The Penang Shangri-La Group - Shangri-La’s Rasa Sayang Resort and Spa, Golden Sands Resort and Trader’s Hotel Penang.

Turtle Conservation Programme
Turtle Conservation Programme initiated by Shangri-La’s Rasa Sayang Resort and Spa with the support of Malaysian Fisheries Department and the Penang Nature Tourist Guides.

The Lighthouse

Each property takes its turn every month to host a dinner for about 120 people at the centre consisting of simple yet healthy dishes such as rice, fried noodles, vegetables, chicken or fish based dishes and fruits.
Items such as used clothes, linen, bath towels and slippers are also donated to the centre.

Turtle Conservation Programme

The programme provides joint educational activities with schools and NGOs. Members of the public and resort guests can participate in guided tours, watch turtle hatchings as well as partake in releasing turtles into the sea.
A turtle Eco Centre has been established at the resort as an information centre on turtle conservation.
The resort has also launched a fund raising programme to help raise funds for the Turtle Conservation Centre to purchase satellite tracking devices meant for mature turtles. The fund raising programme includes the sale of souvenirs such as t-shirts bearing turtle motifs, clay figurines and specially hand-painted turtle fridge magnets made by children from The Association of Resource and Education for Autistic Children (REACh). Hand made glass pendants and glass sculptures are available from the resort’s Gift Shop. Part of the proceeds from the sale of merchandise will be channelled towards this fund raising programme.

Insider Tips

The Penang Heritage Trail consists mainly of easy-to-follow routes that a visitor can take to explore historical areas in George Town on foot, or by trishaw or bicycle which are available for a small fee. The trail is divided into several routes and they are given descriptive names such as Food Trail, Heritage Building Trail, Chinese Kongsi Trail, Old Trades Trail, The Clan Jetties and Muslim Heritage Trail. Visitors can start at the World Heritage Office which is housed at the corner of Carnarvon Street and Acheen Street. Maps and brochures are available at the headquarters.

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