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Shangri-La's Barr Al Jissah Resort & Spa Appoints New Executive Assistant Manager of Food & Beverage

Shangri-La’s Barr Al Jissah Resort & Spa, Sultanate of Oman has appointed Ilias Tzanetoulakos as executive assistant manager of food and beverage.  Overseeing the resort’s 21 food and beverage outlets – seven main restaurants, two all-day dining outlets, three pool bars and a beach bar, three lobby lounges, three cafés and twobars – and 315 food and beverage employees, his role is to ensure that each outlet is performing at its optimum operational level and that guests continue to receive the finest food and beverage experience when dining at the resort.  He is reporting directly to Resident Manager, Nicolas Chammaa. 

With over 17 years experience in hotel operations, Ilias brings with him exceptional operational management skills and industry experience.  A Greek national, he was most recently executive assistant manager in charge of operations at InterContinental Hanoi Westlake in Vietnam.  With a career that began at the Dolder Grand Hotel in Zurich, former roles have seen Ilias travel the world, developing his career expertise in such properties as Starwood Hotels & Resorts’ flagship hotel, Westin Beijing Financial Street, The Luxury Collection’s Blue Palace Resort & Spa in Greece, Sheraton Saigon Hotel & Towers, as well as The Berkeley and The Langham in London.  

Commenting on his appointment, Nicholas Chammaa said: “We are delighted to have Ilias join us at such an exciting time as we showcase the very best of our food and beverage offerings throughout the festive season. His wealth of operational experience together with his drive for service excellence will see him become a key component to the resort continuing to deliver the city’s finest variety of food and beverage.”
Hong Kong-based Shangri-La Hotels and Resorts currently operates over 100 hotels with a room inventory of over 41,000.  Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services.  Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Mongolia, Myanmar, Philippines, Qatar, Singapore, Sri Lanka, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom.  The group has a substantial development pipeline with upcoming projects in Australia, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia. For more information, please visit

Press Contact

Caitriona Gaffney
Director of Communications


(968) 2477 6250


Shangri-La Barr Al Jissah Resort & Spa P.O. Box 644, Muscat Postal Code 100 Sultanate of Oman


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