Press Release


Press Release

Makati Shangri-La, Manila is the only Philippine Hotel in Asia Named Among Best-Reviewed Hotels on Expedia 2013 Insiders' Select List

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Manila, 5 September 2013 – Makati Shangri-La, Manila is proud to be the only Philippine hotel in Asia to be included in the Expedia Insiders’ Select™ list for 2013, an annual ranking of best-reviewed hotels as determined by the world’s leading full-service online travel agency. This is the fourth consecutive year that Makati Shangri-La has been included in The Insiders’ Select list, which recognizes the top-ranked hotels available in the Expedia global marketplace, as judged by more than 1 million annual guest reviews. As the largest full-service online travel agency in the world, Expedia, Inc. has unmatched traveler insight and local market destination expertise. 

The exclusive 2013 list designates only 650 hotels as Insiders’ Select hotels, from among the more than 150,000 properties available on Expedia-branded sites worldwide. Insiders’ Select helps travelers make confident decisions by identifying the hotels in their destination that have been recognized by other travelers as delivering an excellent overall experience. 

“We at Makati Shangri-La, Manila make it our sole duty to deliver quality and excellence to our guests through our unique kind of hospitality that comes from the heart, ensuring that we exceed guests’ expectation during their stay, from arrival experience to the time they leave the hotel,” said Reto Klauser, Makati Shangri-La’s Area General Manager.  “It is rewarding to see that our mission to delight guests has been reflected in our placement on the Expedia Insiders’ Select list.”  

“Expedia strives to provide value to our travelers,” said John Morrey, vice president and general manager, Expedia.com. “Value reflects an everyday commitment to excellence on the part of the hotel. For these hotels, customer satisfaction is paramount. And when we publish the list, we reward those hotels by lift theming up and increasing their visibility through every stage of the booking process. We are focused on empowering travelers with the information and tools they need to make confident travel decisions and to book the trips that are right for them.”  

Visitors to Expedia® sites can also find Insiders’ Select-designated properties by sorting via the Hotel Preferences amenity drop-down menu. For more information on Insiders’ Select, visit  http://www.expedia.com/insidersselect 

To know more about Makati Shangri-La, Manila, log on to  http://www.shangri-la.com/makati. For exclusive hotel offers and updates, follow Makati Shangri-La, Manila on Facebook at /MakatiShangriLa, and on Twitter and Instagram @MakatiShangriLa. 

Hong Kong-based Shangri-La Hotels and Resorts currently owns and/or manages more than 80 hotels under the Shangri-La brand with a room inventory of over 34,000. Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mauritius, Myanmar, Philippines, Singapore, Sultanate of Oman, Taiwan, Thailand, Turkey, the United Arab Emirates and the United Kingdom. The group has a substantial development pipeline with upcoming projects in mainland China, India, Mongolia, Myanmar, Philippines, Qatar, Sri Lanka and the United Arab Emirates. For more information and reservations, please contact a travel professional or access the website at www.shangri-la.com.

Press Contact

Lesley Anne Tan
Director of Communications

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(63 2) 813 8888 ext. 7022

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(63 2) 813 5065

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