Reservations
We recommend reservations
in advance to avoid disappointment.
Arrive early
Arrive early to fully enjoy
the spa facilities and pre-treatment regimes. We recommend that you arrive a
minimum of 30 minutes before your appointment.
Pre-treatment regime
Take a rejuvenating plunge
in the hot whirlpool or detoxify and relax at the sauna or steam room before
your appointment.
What to wear
We provide you with a
personal locker complete with a comfy robe, slippers and amenities.
During all treatments,
areas of the body not being worked on are covered to protect your privacy.
Valuables
Kindly place your valuables
in the hotel’s safe deposit boxes. We are not liable for losses.
Special health concerns
Please notify the
receptionist if you have any special health concerns or allergies, or if you
are pregnant. Treatment will be customized to suit your condition.
Cancellation policy
If you choose to cancel,
please inform us at least four hours ahead, so that we may re-schedule other
appointments.
If you cancel less than
four hours before your appointment, a 50% charge for treatment fees applies.
Late arrival
A late arrival will shorten
your treatment, which will be carried out to the appointed time and no later.
We cannot delay treatments
for other guests scheduled after you. The full treatment rate will still apply.