Fast Facts

Hotel

Opening Date
August 1996

General Manager
Jean-Marc Michel

Total Number of Rooms

416 rooms consisting of:

  • 406 Guestrooms
  • 10 Suites

Architect
Tsao Che Ann, Singapore

History of the Building / Milestones
1996 - Introduction of 64-acres Nature Reserve with Orangutan Rehabilitation, a Conservation Programme
1996 - Completion of the 18-Hole Championship Golf Course, Dalit Bay Golf & Country Club
2008 - Completion of additional 2 blocks of 90 Premier Rooms, Ocean Wing
2012- Completion of Garden Wing Rooms and public area refurbishments

Location
Tuaran District

Awards
  • Ranked No.3 - Top 25 Luxury Hotels - Malaysia -2015 Travellers' Choice Winner -Tripadvisor, 2015
  • Ranked No.5 - Top 25 Hotels - Malaysia -2015 Travellers' Choice Winner -Tripadvisor, 2015
  • Ranked No.6 - Top 25 Hotels for Service - Malaysia -2015 Travellers' Choice Winner -Tripadvisor,2015
  • Ranked No.9 - Top 25 Hotels for Romance - Malaysia - 2015Travellers' Choice Winner -Tripadvisor,2015
  • Shangri-La's Rasa Ria Resort -Malaysia's Best Golf Hotel, 2014
  • Outstanding Award -The National Occupational Safety and Health, 2014
  • Ranked No.1 - Best Family Resorts - Malaysia,Holidays with Kids (AUSTRALIA), 2014
  • Top 20 Asia & India Oversea Holiday Hotels, Conde Nast Readers' Travel Awards, 2014
  • Best of Blue - Outstanding Hotel Partner,Booking.com, 2014
  • Best Resort Experience, Winner,Best of Malaysia Awards, 2014
  • Best Family Stay, Excellence Award,Best of Malaysia Awards, 2014
  • CHI, The Spa, Best Spa Experience, Excellence Award,Best of Malaysia Awards, 2014
  • Best Service at a Hotel/ Resort, Excellence Award,Best of Malaysia Awards, 2014
  • NAAN - Flavour of India - Best Restaurants,Malaysia Tatler, 2014
  • Malaysia's Best Golf Hotel,World Golf Award,2014
  • Shangri-la's Rasa Ria Resort - Certificate of Excellence,Tripadvisor,2014
  • Nature Reserve - Certificate of Excellence,Tripadvisor,2014
  • NAAN - Flavour of India - Certificate of Excellence,Tripadvisor,2014
  • Australia’s Top 10 Family-Friendly Resorts - Malaysia,Holidays with Kids magazine, 2013
  • Ranked No.1 Hotel in Kota Kinabalu and No.4 Best Luxury Hotels in Malaysia,TripAdvisor Travellers’ Choice,2014
  • ASEAN Green Hotel Award 2014,ASEAN Tourism Standard, 2014
  • Naan, Flavours of India,Best Indian Restaurant,Tourism Malaysia Awards, 2012/2013 
  • Coast Restaurant and Bar, Best International Restaurant,Tourism Malaysia Awards, 2012/2013 
  • Dalit Bay Golf and Country Club, Top 10 Best Courses in Malaysia,Asian Golf Awards,2013
  • Excellence in 5-Star Hotel Services (Resort),Sabah Tourism Awards, 2013
  • CHI, The Spa, Best Spa Experience(Hotel/Resort),SabahTourism Awards, 2013
  • Coast Restaurant and Bar, Best Restaurant(Hotel/Resort),SabahTourism Awards, 2013
  • Top 10 Family Resorts-Malaysia,Holidays with Kids (AUSTRALIA), 2013
  • Certificate of Excellence,TripAdvisor, 2013
  • Top 25 Hotels in Malaysia,TripAdvisorTravellers’ Choice,2013
  • Australia’s Top 10 Family-Friendly Resorts-Malaysia,Holidays with Kids magazine (AUSTRALIA), 2012
  • TripAdvisor Travellers’ Choice,TripAdvisor, 2012
  • Excellence in 5-Star Hotel Services (Resort),Tourism Malaysia Awards (MALAYSIA), 2011
  • Top 10 Family Resorts Malaysia, Holiday with Kids Readers Choice Award,Holidays with Kids magazine(AUSTRALIA), 2011
  • ASEAN Green Hotel Award,ASEAN Tourism Standard, 2010
  • One of Asia’s Top 10 Family Resorts,Holidays with Kids magazine (2nd consecutive year), 2010
  • One of Asia’s Top 10 Family Resorts ,Holidays with Kids magazine (AUSTRALIA), 2009
  • Best Hotel for Leisure Facilities in Asia,Condé Nast Traveller "Gold List" (UK), 2009