Caring for our family means providing a safe and healthy environment at all times.  Shangri-La ensures that only the highest standards of health and safety are maintained for the benefit of all our stakeholders. This includes overall food safety systems, hygiene and sanitation standards as well as various security and safety initiatives that are customized and implemented by each hotel based on timely assessments of the local situations.

Hotels and Resorts have also commenced certification under the Occupational Health & Safety Management Systems (OHSA: 18001). This gives paramount importance to working conditions and environments for all hotel employees.