We envision a community of responsible and educated citizens who are environmentally conscious, practice social responsibility in their daily lives and inspire others to do the same.

 

We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders.

 

We strive to be a leader in corporate citizenship and sustainable development, caring for our employees and customers, seeking to enrich the quality of life for the communities in which we do business, and serving as good stewards of society and the environment.

Our daily operations ensure that we mitigate the impact of climate change, uphold biodiversity in conservation/habitat restoration, adopt the best practices in preventing ozone depletion, and continually strive to improve water-use management, waste-disposal management and indoor air quality.

We are committed to protecting our customers, employees, stakeholders and the greater public by providing a safe and healthy environment based on international standards.

Our colleagues are our number-one asset, and our source of inspiration for the greater communities with which we work.

We value our stakeholders and always engage them with clarity, honesty, and respect.

We require that our business partners ensure the highest standards in environmental, hygiene and labour practices.

We believe that caring for others today allows them to care for themselves and others tomorrow.  Our sustainAbility programme aims to build, strengthen and sustain local communities through education and health programmes.

Each of our resorts provides a natural habitat for flourishing biodiversity.  The SANCTUARY is Shangri-La’s programme for ensuring the highest standards in marine and terrestrial habitat restoration and environmental conservation.