Management

Ms. Shen, Maggie

Chief Human Resources Officer

Ms. SHEN joined Shangri-La Hotels and Resorts in November 2016.  As the Chief Human Resources Officer, Ms. SHEN’s responsibilities include talent and people strategy, training and leadership development, and Group HR policy. In addition, she plays an instrumental role in partnering with business to strike for a high-performing organisation of over 40,000 colleagues and cultivate the company culture to reinforce the Group’s guiding principles and support a diversified workforce. Her achievements as a Human Resources specialist span nearly 20 years and include the positions of Vice President, Human Resources for the BMW Group in China and Head of Human Resources with Visa International overseeing Greater China.  Ms. SHEN holds a Master of Business Administration and Bachelor of Business in Hotel Management from Shanghai Jiaotong University, as well as a Master of Arts from the University of Durham, United Kingdom.


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