Security Managers Programme

Course Objectives/ Description

In 2014, economies and political environment around the world will continue to shift and we expect tremendous new challenges ahead.  What made leaders successful in the past may not ensure success in the future.  Therefore, it is very critical that senior executives possess not just a passion for hospitality but consistent, actionable management and leadership skills and relevant business acumen.  The Security Managers Programme will provide you with relevant business skills to work more effectively with your team members, SLIM and Hub colleagues and other key stakeholders to stay as a relevant, well-respected and valued member of your Hotel’s team.  During this programme, you will cultivate essential management and leadership skills, including critical thinking, decision making and finance.

What will be the impact and experience of this programme?  You will be encouraged to think differently as you experience numerous learning situations, intense discussions and peer interaction.  You will be able to identify new solutions to emerging hospitality industry problems.  This programme uses a range of highly interactive approaches to help you advance your leadership capabilities including short lectures, group discussions and projects, assessments, networking and experiential learning.  The integration sessions at the end of each day will help ensure that you acquire key concepts and skills and can apply them to your current role.

Upon completion of this programme, you will better understand how to enhance your business unit’s growth and have the skills and confidence needed to create, lead, manage and measure effective business growth strategies.  In addition, you will develop a strong network of Shangri-La colleagues from different regions.

Course Content

    Security Leadership in Practice

    • Global Issues
    • Terrorism Threat Assessment
    • Business Continuity Planning
    • Financial Skills for Security Managers
    • Crisis Management and BCP Simulation
    • Theft and Fraud Prevention in the Workplace
    • Security Review
    • Information Security and Its Relationship with Physical Security
    • Penetration Test

    Main Instructor(s)

    Faculty includes industry experts, SLIM and Hub colleagues

    Duration of the Course

    4 days institutional learning in a hosting hotel

    Maximum Class Size


    Minimum Class Size


    Target Participants

    Levels 1 and 2 colleagues (Security) at a Shangri-La Hotel who want to evolve their leadership and hone their management skills

    Language Medium


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