Shangri-La Academy

Certificate in Professional Bartending - Beginners’ Module

Course Objectives / Description

The Certificate in Professional Bartending, a three tier learning process, is a programme for junior and mid level colleagues whose focus is to have a full understanding of bar operations.  The programme consists of three modules: Beginners’, Advanced and Masters’ modules.  Each is taught independently by professional and experienced Bartenders and Mixologists.  A Learner will receive a written attestation signifying the completion of each module.  Advancement to the next module may take place if the Learner passes a qualifying examination signifying the ability to comprehend the skills and knowledge given.  Upon completion of the three modules, a Diploma of Hospitality will be given in conjunction with an accredited Academic Institution.

The Shangri-La Academy has fostered an educational partnership with Future Academy, a registered Training Organisation established in Queensland, Australia.  Future Academy, through the Australian Government provides its learning platform through the Australian Qualifications Framework (AQF).  This is designed to ensure that there is a clear and consistent pathway between each qualification level.

Course Content

Phase 1: Beginners' Module

  • Roster Staff
  • Manage Quality Guest Service
  • Work in a Socially Diverse Environment
  • Monitor Work Operations
  • Leading and Managing People
  • Coaching Job Skills
  • Dealing with Conflict Situations

Phase 1: Technical Bar Topics

  • The Professional Bartender
  • Introduction to Basic Spirits
  • Bar Service and Working Techniques
  • Bar Operations
  • Basic Drink Preparation
  • Garnish Techniques

Main Instructor(s)

Accredited Mixologist

Duration of the Course

10 days institutional learning

Maximum Class Size

24

Minimum Class Size

16

Target Participants

Level 4
Attended Shangri-La Care 1, 2, 3 and 4 or their equivalent in Traders and Kerry properties

Language Medium

English

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