Shangri-La Academy

Certificate in Engineering Management

Course Objectives / Description

The program designed with a view to help learners:

  • Know and do their current ACE job better
  • Understand the role of DOE/CE and to support him better.
  • As a preparatory course for ACEs to assume next level position, when available.

Course Content

  • Role of Engineering in the Hotel
  • Engineering Policies and Guidelines     
  • Engineering  Operations
  • Engineering  Maintenance
  • Manpower Organization
  • Engineering Expenses Management
  • Utilities Consumption and Best Practices
  • Communication Skills
  • Administration
  • Training and Team Building
  • Management and Supervision


Academy's Faculty
Shangri-La's Senior Management


24 pax

Duration of Course

10 days Institutional learning at the Academy

Medium of Instruction

Mandarin for China Hotels
English for Non-China Hotels

Target Participants (Selection Criteria)

Full-time  employees of  Shangri-La hotels
Level  2  in the  Engineering Division ,

  • Assistant Chief Engineer or Chief Engineer under a DOE
  • Minimum 1-year work experience  in the sending hotel

Demonstrated above average level of performance at work and be highly recommended by his DOE/CE to attend

Max. Class Size


Min. Class Size


Language Medium



Individual Subject Tests and Final Exam

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