Career Opportunities

Stories of success at Shangri-La

The Corporate Trainee Programme has produced many successful graduates over the years. These graduates are now holding key positions within the Shangri-La group.

Timothy Sainsbury

Resident Manager (2016-present) Kerry Hotel, Hong Kong
Director of Rooms (2014-2016) Shangri-La, At The Shard, London
Director of Rooms (2013-2014) Edsa Shangri-La, Manila
Front Office Manager (2011-2013) China World Summit Wing, Beijing
Assistant Executive Housekeeper (2010-2011) Island Shangri-La, Hong Kong
Front Office Manager (2009-2010) Shangri-La and Traders Hotel, Abu Dhabi
Service Manager (2006-2009) Kowloon Shangri-La Hotel, Hong Kong

"I attribute my successful career with Shangri-La to the solid foundation and ethics that were instilled in me from the start of my journey into the Corporate Trainee Programme. I was fortunate to have such a well-structured development plan and to be supported by a leadership team that had my best interests at heart. The ability to learn skills and knowledge at every corner of the operation has allowed me to transition into more challenging roles more seamlessly. Being tasked with major assignments and responsibilities at an accelerated rate can be daunting, but it is something that I cherish most about the experience. The programme challenged and tested me, which in turn improved my self-discipline and management skills."

Jonathan Joo

Director of Human Resources (2014-present) Shangri-La's Rasa Sentosa Resort & Spa
Assistant Director of Human Resources (2012-2014) Shangri-La Hotel, Singapore
Human Resources Manager (2012) Shangri-La's Rasa Sentosa Resort & Spa

"Emerging from a non-hospitality background, I am glad I got the opportunity to embark on my career in hospitality through the Corporate Trainee Programme. The CT Programme allowed me to gain a comprehensive understanding of hotel operations within a condensed time frame. At the same time, I was equipped with the necessary skills, knowledge, exposure and foundation to succeed in this dynamic industry. Refreshing challenges are encountered on a regular basis, where limits are pushed and surpassed. With a positive mindset and a can-do attitude, graduates from the CT Programme will definitely go far in the industry."

Gordon Yuen

Director of Rooms (2015-present) Shangri-La Hotel, Suzhou
Front Office Manager (2014-2015) Kerry Hotel Pudong, Shanghai
Quality Improvement Manager (2011-2014) Kerry Hotel Pudong, Shanghai
Service Manager - Front Office (2009-2011) Kowloon Shangri-La, Hong Kong

"The Corporate Trainee Programme has broadened my horizon with a structured training programme covering all divisions and departments to ensure I have a well-rounded understanding of each area’s importance to the guests’ satisfaction. Joining the CT Programme immediately after graduation allowed me to fast-track into the high-paced hotel industry and starting my career at the world-class Kowloon Shangri-La, Hong Kong, made my first step a strong one. My journey with Shangri-La has taught me that perseverance and hard work are always rewarding, be it in the form of a guest compliment or a new career opportunity at a sister property. Shangri-La is not just a hotel brand but a lifelong experience and journey for both guests and colleagues alike, because everywhere you go no matter for work or pleasure, you will feel at home and have ‘family’ members all around the world!"

Lien Chu

Area Director of Human Resources (2016-present) Hotel Jen
Director of Talent Acquisition (2013-2015) Shangri-La International Hotel Management Limited
Campus Recruitment Manager (2012-2013) Shangri-La International Hotel Management Limited
Quality Improvement Manager (2011-2012) Kowloon Shangri-La, Hong Kong
Front Office Manager (2010-2011) Kowloon Shangri-La, Hong Kong
Front Office Manager (2008-2010) Shangri-La's Far Eastern Plaza Hotel, Tainan
Assistant Front Office Manager (2006-2008) Shangri-La's Far Eastern Plaza Hotel, Taipei

"Emerging from non-hospitality roots, the CT Programme was a lifetime opportunity that groomed me to become one of Shangri-La's dynamic, world-class hoteliers. Both a profound and humbling experience, corporate training set the core foundation for my professional career, teaching me the skills and knowledge applicable to all facets of life, regardless of culture, location and industry."

Raffael Degrandi

Assistant Director of Food & Beverage (2016-present) Shangri-La Hotel, Singapore
Assistant Director of Food & Beverage (2014-2016) Kowloon Shangri-La, Hong Kong
Assistant Food & Beverage Manager (2012-2014) Aberdeen Marina Club

"The Corporate Trainee Programme, with its training modules, interdepartmental exposure and strong hands-on work approach, was an essential part to my quickly entering the inspiring and unique hospitality culture of Shangri-La. Truly an unforgettable experience connecting with international fellow Corporate Trainees and forming together a group of future hospitality leaders."

Antonia Zhang

Duty Manager (2015-present) Shangri-La Hotel, Shenzhen

"It was a great honour for me to join the Shangri-La Corporate Trainee Programme after freshly graduating from university. What a wonderful and memorable journey! During these 16 months, this programme has equipped me with all the job skills needed and has enriched my working experience, setting the core foundation for my career."

Jerald Xie

Assistant Housekeeping Manager (2015-present) Shangri-La Hotel, Guangzhou

"I am glad that I got the great opportunity to develop my career at Shangri-La through the Corporate Trainee Programme. Even though coming from a hospitality educated background, the CT Programme has provided me a wider understanding of hotel operations, especially Housekeeping operations. I believe that with the strong foundation built with the CT Programme, graduates could develop better in this exciting industry."

Albert Li

Q Bar Manager (2015-present) Shangri-La Hotel, Qingdao

"The experience of being a Corporate Trainee helped me transit easily from being a fresh man to a professional hotelier. I have learnt general knowledge, working attitudes and management and professional skills from the three phases of the CT Programme, which have provided me with a good foundation and helped me become a qualified manager."

Brandy He

Service Manager - Front Office (2015-present) Hotel Jen Shenyang

"I am lucky to be a 2014 Corporate Trainee Graduate of Shangri-La. The reason why I like my job so much is that I never know what will happen each day. I look forward to every new day. The CT Programme enabled me to better know how other departments work. One big part of my role is to communicate with different parties, and my CT experience makes it much easier. The most valuable thing I gained from the CT programme was a better understanding of how to interact with people. During my time at the Shangri-La Global Academy, I have met Corporate Trainees from Shangri-La hotels all over the world. We always learn from each other and help each other out."