Management

Mr. Taylor, Steven

Chief Marketing Officer

Mr. Taylor joined Shangri-La International Hotel Management Limited as chief marketing officer in January 2015. He oversees all functions across Shangri-La’s Sales and Marketing Division, including revenue management, sales, digital marketing, brand communications, loyalty and partner marketing, customer insights and relationship management, reservations and distribution and corporate communications. Mr. Taylor brings more than 15 years of experience in the hospitality industry. Previously, he held a senior marketing management position overseeing 260 hotels under nine brands in Europe, Africa and the Middle East. He holds an Executive MBA from the Swiss School of Hospitality & Tourism.


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