Focus Areas

Towards sustainable sourcing

Shangri-La is committed to working with business partners who share the values of corporate citizenship, respect for the environment, human rights and social justice.

Whenever possible, Shangri-La prefers local community-based suppliers and eco-friendly products so as to promote growth and development in the communities in which it operates.

In January 2012, Shangri-La announced its 'Sustainable Seafood Policy' including the commitment to cease serving shark fin at all of its operated restaurants as well as accepting new orders for shark fin products in banqueting with immediate effect. The new policy is a continuation of Shangri-La's journey towards environmental support.

During the same year, Shangri-La revised it’s supplier code of conduct to incorporate new criteria that aligns closely with Shangri-La’s core values and our commitment to the 10 principles of the UN Global Compact 

In 2014 Shangri-La launched “Rooted in Nature”, a food and beverage driven initiative aimed at aligning CSR and Sustainability goals to set a global standard for culinary social responsibility to promoting the locally and ethically sourced ingredients.

On 7 June 2018, Shangri-La announced it has received full Marine Stewardship Council (MSC) seafood Chain of Custody certification (CoC) for all its 53 properties across Mainland China and Hong Kong.


Open house sessions were hosted by 80 hotels with their suppliers


Rooted in Nature menu items were being offered by our hotels