Ms.Gwendolyn Dela Cruz has been appointed resident manager of the luxurious five-star Shangri-La’s Villingili Resort and Spa, Maldives, effective 15 April 2013.
Gwendolyn Dela Cruz, a Philippine national, has 25 years of international experience in the hospitality industry, of which she has spent 10 years with Shangri-La Hotels and Resorts. Dela Cruz has a very strong rooms division background in both city hotels and resorts, which allowed her to develop an unbreakable passion for exceeding guest expectations.
Before joining Shangri-La’s Villingili Resort and Spa, Maldives, Dela Cruz has worked in several Shangri-La’s properties, such as Shangri-La Hotel, Singapore and Shangri-La Hotel, Kuala Lumpur. More recently, she was executive assistant manager at Traders Hotel, Kuala Lumpur.
Dela Cruz’s role encompasses overlooking the rooms division and other operational departments, as well as the recreations and spa divisions. She will assist the general manager with the resort’s main projects.
“I am very much looking forward to working with the team here in the Maldives and to building a strong long-term relationship, not only with internal colleagues, but also with the local community,” Dela Cruz said. “I feel very lucky to work at the Shangri-la’s Villingili Resort and Spa, Maldives and my goal is to make the property as beautiful from the outside as from the inside.”
“The whole team warmly welcomes Gwendolyn and I am sure that her pro-active leadership style and enthusiasm to share her rich experience in operations will be a great asset for the resort’s endeavour to rise to new heights,” said Rene D. Egle, general manager at Shangri-La’s Villingili Resort and Spa, Maldives.