Shangri-La Hotel, Paris announces the arrival of Stefan W. Bollhalder as general manager. With 35 years devoted to hospitality, Mr. Bollhalder's career illustrates a life of service in the luxury industry.
Graduating in 1975 from the Pontresina Hospitality Management School (Switzerland), Stefan W. Bollhalder began his career in Switzerland in the catering sector. An opportunity in New Zealand offered him his first steps in an extensive international career in the luxury hotel sector: Brunei, Indonesia (Jakarta, Surabaya), Germany (Cologne, Hamburg), Nepal, Azerbaijan (Baku), China (Beijing), Hong Kong.
Having moved up in the ranks of the profession, he became the executive chef at the Hyatt Regency Auckland in 1985. His sense of exceptional service and strong management skills earned him appointments in the most renowned establishments, such as the Hyatt, where he worked as catering manager, resident manager and, eventually, general manager.
In 2001, he joined the Shangri-La Hotels and Resorts as general manager of Shangri-La Hotel, Jakarta. Two years later, he contributed to the extensive renovation of China World Hotel, Beijing, which received 120 heads of state and sports ministers for the 2008 Olympics. The establishment also received the prestigious "5-Star Platinum" award attributed to only three hotels by the Chinese National Tourism Department.
With this experience, Mr. Bollhalder was appointed in 2008 as general manager of Kowloon Shangri-La, Hong Kong, where he remained for three years. In 2011, he decided to return to Switzerland to take up the position of general manager of the Victoria-Jungfrau Grand Hotel & Spa, a prestigious five-star hotel in the town of Interlaken.
A connoisseur of teams and luxury codes, Mr. Bollhalder has taken additional training courses throughout his career: he has honed his skills in administration, finance, management and wage negotiations in Frankfurt (Institute for International Research), Amsterdam (Arthur Anderson) and New York. In 2011, he graduated with a diploma in Hotel Real Estate Investments and Asset Management from Cornell University.
After upholding Shangri-La Hotels and Resorts’ five core values – respect, courtesy, sincerity, humility and selflessness – in Jakarta, Beijing and Hong Kong, Mr. Bollhalder now intends to cultivate them at Shangri-La Hotel, Paris.
“I am very grateful to Shangri-La Hotels and Resorts for the trust they have placed in me,” the new general manager said. “Paris is a legendary city and Shangri-La Hotel, Paris, the group's first hotel in Europe, illustrates the perfect union between Asian and Parisian culture. I refer of course to its two Michelin-starred restaurants, L'Abeille and the Shang-Palace, but also its wonderful pool with terrace or its new garden wing. I will put all my experience into this extraordinary place.”